The Body Shop

The Body Shop - Reviews and experiences

Average rating
6.8 /10
Based on 16 reviews
Oct 2023-Mar 2024
Star distribution
52x
43x
35x
26x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (16)

Online order issues

Returns & Refunds

So, you know, I ordered something online, eh? And guess what - they took my money right away, and then later on, they said they didn't have that item in stock so they wouldn't send it to me! Like, what's that all about, eh? I had to actually give them a call to get my money back, they didn't even bother letting me know. Ugh, what a pain, eh? Next time, I'll just head to the real store to make sure I actually get what I want 🙄

Skin cream

Returns & Refunds

I can't believe the nerve of this place, eh. I just bought a skin cream and it arrived in the worst condition ever. The package was as thin as aluminum foil, all torn and leaking everywhere. It wrecked my bag and ruined my stuff inside. They did give me some compensation for some things, but now they won't own up to the damage done to my watch, eh. This is just so ridiculous, I tell ya!

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About The Body Shop

The Body Shop is a British cosmetics, skin care, and perfume company founded in 1976 by Anita Roddick. It is known for its commitment to ethical consumerism, sustainability, and cruelty-free products. The Body Shop was one of the first companies to prohibit the use of ingredients tested on animals and one of the first to promote fair trade with third-world countries. The company operates a franchise model and has grown to become a globally recognized brand with thousands of stores around the world. In 2006, it was acquired by L'Oréal and then sold to Natura & Co in 2017. The Body Shop advocates for environmental protection, human rights, and animal welfare, integrating these values into its business practices.

Contact Information

Watersmead Buisness Park

BN17 6LS Littlehampton

United Kingdom

📧 uk@customercare.thebodyshop.com

☎ 080000929090

🌐 www.thebodyshop.com

Categories The Body Shop

Last update: November 29, 2024

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