Tatcha

Tatcha - Reviews and experiences

Average rating
6.4 /10
Based on 22 reviews
Oct 2023-Mar 2024
Star distribution
51x
42x
314x
25x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Two items returned for refund

Returns & Refunds

I'm incredibly disappointed with the customer service from this company, eh. Returned two items and been waiting over a month for my refund, I have. They said they got the items and promised a quick refund, but it's been another month and still no refund in sight, eh. Reached out through messaging and email, but no response, eh. And to top it off, one of the products caused a bad breakout, like seriously bad, eh. This whole experience has been super frustrating and disappointing, eh.

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About Tatcha

Tatcha is a luxury skincare brand founded in 2009 by Vicky Tsai. The company draws inspiration from ancient Japanese beauty practices and ingredients. Tatcha's product line includes cleansers, moisturizers, serums, and masks designed to promote a radiant complexion. The brand emphasizes simplicity and natural components, such as green tea, rice, and algae. Tatcha also commits to philanthropy, supporting girls' education around the world through its partnership with Room to Read.

Contact Information

🌐 tatcha.com

Last update: November 29, 2024

Website (Partner link)

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