Tatcha - Reviews and experiences
Oct 2023-Mar 2024
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Reviews (22)
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Overcharged; lack of communication
Overcharged; lack of communication
PriceI was so surprised when I saw that they took out over a hundred bucks more from my bank account than what was on my receipt. I quickly shot them an email to sort it out, but all I got back was a robot reply almost a month ago and nothing since. Can't get a hold of them through chat or phone, and I'm stuck not being able to fix this mistake. This whole thing has been a total nightmare and I won't be shopping there ever again.
About Tatcha
Tatcha is a luxury skincare brand founded in 2009 by Vicky Tsai. The company draws inspiration from ancient Japanese beauty practices and ingredients. Tatcha's product line includes cleansers, moisturizers, serums, and masks designed to promote a radiant complexion. The brand emphasizes simplicity and natural components, such as green tea, rice, and algae. Tatcha also commits to philanthropy, supporting girls' education around the world through its partnership with Room to Read.
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Last update: November 29, 2024
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