Sweaty Betty

Sweaty Betty - Reviews and experiences

Average rating
9.4 /10
Based on 23 reviews
Oct 2023-May 2024
Star distribution
55x
418x
30
20
10

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Reviews (23)

Tank top and leggings

Service

Oh my goodness, I got this really awesome tank top and leggings from here and it's seriously the best outfit I've ever had! The fabric is so comfortable and I feel like a confident boss lady whenever I wear it. Also, I completely forgot to apply a discount code but the extremely friendly staff assisted me and still gave me the discount! On top of that, the delivery was insanely quick, I received it in just two days! I am absolutely in love with this store now, a big thank you to Anna and Najma!

Faulty leggings resolution

Service

I had a problem with something I bought lately, but the customer service I got from the representative was amazing. Charlotte W really helped me out. She was understanding, professional, and fixed the problem without making me feel bad. I appreciate the quick and great customer service I got.

Legging and sport bra set

Service

I've been a loyal customer of this activewear company for a while now because their clothes are top-notch in quality and performance. Recently, I had an issue with something I bought, but the customer service rep, Amy.C, really went the extra mile to help me out, even on a Sunday when she was probably super busy. Their dedication to making sure customers are happy really makes this company stand out. I just can't help but keep adding more of their gear to my collection because they have all the great qualities you want in a business.

Top and leggings

Service

I went to the store to get a top and leggings. The staff, Risha and Megan, were so helpful and really knew what would look good on me. I ended up buying more than I intended to, but I'm really happy with what I got.

Great customer service, prompt, easy to deal with, discount code, after care service

Service

My recent experience with this company was amazing, eh? The customer service I got from the staff was top-notch, they were quick and super easy to deal with. I goofed up and deleted a discount code, but they sent me a new one right away. I was blown away by the service I got after the purchase. I gotta say, I've never seen a company that cares about their customers as much as this one does. Thanks a lot for the exceptional customer service, it really meant a lot, eh?

Leggings and sports bra

Service

Sweaty Betty has the best customer service. I really appreciate the 50% birthday discount, it's a great way to treat their regular customers. Anne-Marie was so quick and helpful when I asked about my refund.

Birthday discount change

Service

I had to switch my birthday discount to a different size of the same item, and Gemma S. was a huge help. She sorted it out for me right away, no problems at all! Most places give you a hard time when you need to change a discount code, but the customer service here was fantastic. Great job, guys!

Birthday code redemption

Service

I recently contacted customer service about a birthday code I got from the company. Even though my birthday had already happened, I was hoping I could still use the code for a future purchase. The rep, Emma, was amazing - she quickly replied to my email in a friendly and helpful way. She let me use the code for the pants I wanted to buy, and I was really grateful for that.

faulty garment issue

Service

I recently bought something from the store and ran into a problem with it. It was my first time having trouble with a product from there. But I gotta give a shoutout to the amazing customer service I got when they helped me out. The person I spoke with was super professional, got things sorted quickly, and really made what could've been a bummer situation into a good one. I'm really happy with how they handled it and for sure will be coming back to shop here again.

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About Sweaty Betty

Sweaty Betty is a British retailer specializing in women's activewear, founded in 1998 by Tamara and Simon Hill-Norton. The company aims to inspire women to find empowerment through fitness, offering products that blend style with performance characteristics. Their range includes leggings, sports bras, swimwear, and accessories designed for various activities such as yoga, running, and cycling. Over the years, Sweaty Betty has grown to become a global brand, with stores in the United Kingdom, the United States, and an online platform serving customers worldwide. The company focuses on sustainability and community-building initiatives, such as offering free fitness classes and events.

Contact Information

🌐 sweatybetty.com

Last update: November 29, 2024

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