
Sweaty Betty - Reviews and experiences
Oct 2023-May 2024
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Reviews (23)
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Exchange for larger top
Exchange for larger top
Returns & RefundsThe customer service at this store is amazing, eh! Last night, I had to cancel my Evri pick-up because my printer was acting up. Eugenia not only helped me with the return but also gave me a discount code for a bigger size of the top I wanted. She got everything sorted out quickly and smoothly. I'm really pleased with how everything turned out, eh!
Product quality and customer service
Product quality and customer service
Returns & RefundsI just bought this thing and ran into a tiny problem with how good it was. But the folks in customer service were right on it, they got back to me right away and gave me my money back plus a sweet discount for next time. Charlotte really went above and beyond to help sort everything out and make sure I was happy with my purchase.
Return process
Return process
Returns & RefundsI've been buying stuff from this company for a while now and I've always been happy with what I received. But I recently had to return something that didn't work out for me. Thankfully, the return process was super easy and hassle-free. I just dropped off the item at a collection point and got an email notification that they picked it up the same evening. I got my refund really quickly, just three days later, and the money was back in my bank account. The customer service during the return was top-notch, it totally went above and beyond what I expected.
About Sweaty Betty
Sweaty Betty is a British retailer specializing in women's activewear, founded in 1998 by Tamara and Simon Hill-Norton. The company aims to inspire women to find empowerment through fitness, offering products that blend style with performance characteristics. Their range includes leggings, sports bras, swimwear, and accessories designed for various activities such as yoga, running, and cycling. Over the years, Sweaty Betty has grown to become a global brand, with stores in the United Kingdom, the United States, and an online platform serving customers worldwide. The company focuses on sustainability and community-building initiatives, such as offering free fitness classes and events.
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Last update: November 29, 2024
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