
Sweaty Betty - Reviews and experiences
Oct 2023-May 2024
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Reviews (23)
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Yoga pants and sports bra
Yoga pants and sports bra
DeliveryI gotta admit, I was pretty ticked off when my delivery got all messed up. But I gave customer service a shout, and they totally came through. They got back to me super fast and fixed everything up. I really liked how they kept in touch and were so friendly. And on top of that, they threw in a discount code as a nice gesture. It’s not often you see companies going that extra mile.
Delayed order resolved efficiently
Delayed order resolved efficiently
DeliveryMy recent order got delayed because of a little administrative problem, and I was getting worried about it. But turns out, I was totally wrong! I filled out an online form on their website, which only took a couple of minutes. I was surprised to get a response from a customer service rep named Anna on the same day, and she sorted out the problem right away. Not only that, she also arranged for a new order to be sent out quickly with express delivery at no extra cost. I gotta say, I was really impressed by Anna and the rest of the customer service team for their quick and effective help. My order arrived the very next day, all thanks to their speedy work.
Parcel delivery issue
Parcel delivery issue
DeliveryI had a bit of a problem with getting my package delivered recently. But I gotta say, the customer service at the store was top-notch. Sultana and Louise were so quick to help me out, and they were super nice and friendly. They did a great job solving the issue and getting me a refund right away. Really happy with how everything turned out!
About Sweaty Betty
Sweaty Betty is a British retailer specializing in women's activewear, founded in 1998 by Tamara and Simon Hill-Norton. The company aims to inspire women to find empowerment through fitness, offering products that blend style with performance characteristics. Their range includes leggings, sports bras, swimwear, and accessories designed for various activities such as yoga, running, and cycling. Over the years, Sweaty Betty has grown to become a global brand, with stores in the United Kingdom, the United States, and an online platform serving customers worldwide. The company focuses on sustainability and community-building initiatives, such as offering free fitness classes and events.
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Last update: November 29, 2024
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