Swann

Swann - Reviews and experiences

Average rating
8.2 /10
Based on 25 reviews
Dec 2023-May 2024
Star distribution
51x
417x
35x
21x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (25)

Filter

Great cameras, affordable plans

Price

The cameras I got from this store are really amazing. The instructions they gave were super clear and easy to understand, so setting them up was a piece of cake. The pricing for the plans they offer is really good, especially when you consider how great the cameras are. I've been really happy with how sturdy and dependable the cameras are, they give me peace of mind knowing my property is being watched over properly. I would totally suggest these cameras to anyone who needs good surveillance.

Easy installation and setup

Product

Setting up and installing this hardware was a piece of cake! It only took me a few minutes and I didn't run into any problems connecting it. The app is super easy to use, making it a breeze to navigate and access all the cool features. The image quality from the hardware is top-notch, whether it's day or night. I'm really impressed with the quality and performance of this product.

NVR system cameras with great clarity day and night vision

Service

Before I bought the NVR system cameras, I did a bunch of research on the company's customer service and how quick they are at getting back to you, plus if you can actually talk to a real person on the phone. This company was super quick to respond, unlike others who only have email support. Having good customer service like this is super important when you need help.

Security system purchase

Product

My experience with the security system I bought was really frustrating. I put a lot of money into getting it and setting it up, but then the NVR's motherboard gave out after only two years. I tried reaching out to the company in different ways, but I didn't get a good answer about getting it fixed. They just wanted me to buy a new one with a small discount. I was not happy with the quality of the product or how they treated me as a customer.

Swann app

App & Portal

I just downloaded the new app and I gotta say I'm pretty impressed with how it works compared to the old one. The Swann app displays activity in a more detailed way, which makes it so much easier for me to keep an eye on things. I did have some trouble at first getting the app to work right, but I called for help and they sorted it out quickly. I'm happy with how smoothly the app is running now and how it keeps track of all the activity.

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Swann

Swann is a global leader in security monitoring solutions and I.T. peripherals aimed at consumers through retail channels. The company specializes in security cameras, DVRs, and surveillance systems designed to protect homes and businesses, offering a range of products that include wired and wireless security cameras, alarms, and smart security systems. Founded in Melbourne, Australia, in 1987 by David Swann, the company has grown from a basement operation into an international enterprise. Swann's commitment to innovation and quality has cemented its position as a trusted name in security solutions, expanding its footprint to countries around the world, including Canada, where it supplies advanced security products tailored to the needs of Canadian consumers.

Contact Information

🌐 www.swann.com

Last update: November 29, 2024

Website
Menu