Swann

Swann - Reviews and experiences

Average rating
8.2 /10
Based on 25 reviews
Dec 2023-May 2024
Star distribution
51x
417x
35x
21x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (25)

Purchased a security camera system

App & Portal

I gotta say, the security camera system I bought is missing some key features. First off, you can't change the red and blue lights on the cameras, which is pretty annoying. And after using it for a couple of years, I've noticed the app is getting super slow, which is a pain to deal with. Plus, it would be so much better if I could go straight from a notification on my phone to the recorded clip that triggered it. That would make monitoring way easier and improve the whole user experience. If they fix these issues and add those features, I'd have no problem giving this product a glowing 5-star review.

Purchased security camera system

App & Portal

I got the security camera system, but the app is full of bugs. It's really annoying when I can't view clips on one device even though they show up fine on another. The user interface is not the best, making me have to manually close out every time I delete a clip. The system settings are all over the place, with the back button randomly saying "discard" and taking forever to load. The motion detection works well, but the problems with the mobile app are a big problem.

Swann app

App & Portal

I just downloaded the new app and I gotta say I'm pretty impressed with how it works compared to the old one. The Swann app displays activity in a more detailed way, which makes it so much easier for me to keep an eye on things. I did have some trouble at first getting the app to work right, but I called for help and they sorted it out quickly. I'm happy with how smoothly the app is running now and how it keeps track of all the activity.

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About Swann

Swann is a global leader in security monitoring solutions and I.T. peripherals aimed at consumers through retail channels. The company specializes in security cameras, DVRs, and surveillance systems designed to protect homes and businesses, offering a range of products that include wired and wireless security cameras, alarms, and smart security systems. Founded in Melbourne, Australia, in 1987 by David Swann, the company has grown from a basement operation into an international enterprise. Swann's commitment to innovation and quality has cemented its position as a trusted name in security solutions, expanding its footprint to countries around the world, including Canada, where it supplies advanced security products tailored to the needs of Canadian consumers.

Contact Information

🌐 www.swann.com

Last update: November 29, 2024

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