Stylevana - Reviews and experiences

Spotted it on a buddy's Instagram, was unsure but went ahead — then it never shipped. I accidentally reordered and messaged within the hour to cancel the wrong one. Doubts haven't fully vanished, a bit annoyed.

I needed a few bits for a last-minute move and had bad past deliveries, so I hesitated after reading the reviews. I ordered 08/09; it showed up by Royal Mail 25/09 to Nottingham, well packed, doubts gone.

I spotted this on a friend's Instagram and thought I'd give it a shot. Was a bit wary — pricier items looked maybe off. Shipping took longer than they promised. Customer service was slow at first, then helpful when I pushed. In the end I'm okay.

Was halfway through my morning coffee run when I realized the replacement part for my coffee maker never turned up. Parcel was sent back, they said they'd sort it but it's been lost for two weeks. I've sent emails and refund requests with no reply. Oddly, when it finally arrived it worked better than the old one.

I was half expecting another no‑show when the timeline stretched to three months — I needed this mattress for my bad back and was moving, so was stressed. The carrier never phoned, they said it was returned and then "under investigation." After a few pushy calls customer service actually refunded me; slow and annoying but fixed in the end.

Not great at first — decided to order after a friend showed me the site, but the whole thing sat on 'in progress' for two weeks despite the 24-hour expedite tag. One item even flipped to 'not available' and I couldn't get a reply. After I chased them though, they resolved it (took time), so I'm somewhat satisfied now.

Needed this mat for a move — my back was killing me and I figured the extra padding would help. Ordered Aug 3 (Order BWSVESB2000045032), paid about €45, but never actually received it. They emailed once saying it left storage, no tracking link or real updates, and now the order shows "Completed" even though nothing arrived. I can't try or use it, customer replies are vague. Feels like a dead end.

the courier returned the package and I got a refund, or they re-dispatched — I can’t remember which, honestly — but I’m glad it didn’t just vanish. So yeah, stressful and avoidable, but thank goodness for persistence and finally a decent customer service person who took it on. I’ve had worse with other shops, so this could’ve been a total loss. Happy it got resolved. I’ll keep ordering, but I’ll be watching the courier name next time. Thanks to the rep who actually read my emails.

I clicked buy because the photos looked nice and, yeah, I needed it. Honestly I had that quiet doubt in the back of my head — you know, the “is this legit?” feeling — but shrugged it off. Fast forward, parcel supposedly delivered, I get nothing, and my doubt turned into full-blown annoyance. I messaged the same day, filled out the courier form when they asked (took ages for someone to ask), and then waited. They said 4–6 weeks for an investigation. Weeks passed, then months. I must have sent a ridiculous number of emails, and most replies felt like someone pasting the same line and moving on. It’s like customer service was playing hide-and-seek and always hiding.
What really rubbed me the wrong way was the timeline gymnastics: contact them immediately and months later they tell me the claim window expired. So either time is elastic at their office, or the process is designed for confusion. I don’t want to be dramatic but it stopped being about the few bucks after a bit; it became about the principle of being ghosted by a company after you do everything asked. A tiny piece of advice if you’re tempted: take screenshots of every tracking update, keep dates handy, push for a ticket number right away, and don’t assume silence means things are moving. Would I recommend this? Not without big caveats. I’m telling this like a friend: go in cautious, and if you decide to try them, be ready to fight for answers. I’m still a bit frustrated, still a bit hopeful they somehow fix things, but for now I’d say manage expectations and document everything.

Although their website says “CA,” I mistakenly thought it was a Canadian skincare web. The products might be authentic, but their customer service is truly disappointing.

I placed an order in April and still haven’t received it. After months of back and forth, they claimed the delivery was completed—even though the package was clearly delivered to the wrong address (the delivery photo shows a house that’s not mine).

Instead of taking responsibility or offering a refund, they gave me a coupon full of restrictions—many items excluded, shipping not included.

This was my first time ordering from them, and definitely the last.

Hey everyone, let me give you a heads up about Stylevana. They might show off low prices and good deals, but don't fall for it. Things might seem good at first, but once you place a few orders, you'll see issues with their discounted shipping services like YunExpress and Colis Privé. Your package will likely get messed up and you'll lose your stuff. And don't even get me started on their terrible customer service. Any money you saved on those initial orders will disappear quick. It's a total scam, plain and simple. Do yourself a favor and avoid the stress.

Oh my goodness, I'm so annoyed right now! I bought some skincare products, and you know what? They never showed up! I reached out to customer service and they seemed friendly at first, but then they completely ignored me. I even tried sending emails from different accounts, but they still didn't respond! The tracking number claimed my delivery was made, but it never arrived! I had to buy the products again and ended up wasting my money. It's definitely a scam and I'm so frustrated!

So, I was a little unsure about buying from this company at first since I read some bad reviews, but I thought I'd take a chance. Turns out, I'm pretty happy with how things turned out. My package got here today, and it was nicely wrapped up so nothing got broken on the way. Plus, they kept me updated the whole time, so I didn't have to worry about when it would arrive. It actually came faster than I thought, which was a nice surprise. Overall, I'm really happy with my purchase and I'll definitely think about shopping with them again.

Are they delivering my order by snail mail, eh? It's been 2 months and I still haven't got my package. Customer service is so useless, all they do is send me a useless tracking link that tells me nothing. I have no clue where my order is and it's so frustrating, eh. I'm never ordering from them again, eh.

I recently ordered some skincare products online from Stylevana, but I'm really disappointed with how long it's taking for my order to arrive. It's been weeks and still no sign of my package. I've tried emailing the company a bunch of times, but they haven't gotten back to me at all. I'm feeling pretty frustrated and let down by the whole experience. I wouldn't suggest buying from them.

I recently ordered some skincare products on this website, really hoping to get them soon. But man, it's been a big disappointment - it's been months and I still haven't gotten my order. And on top of that, the customer support is terrible. I've tried to reach out through emails, social media, and the website chat, but no one's gotten back to me. And there's no phone number to call for help, so there's no way to fix this. I feel so frustrated and like my money's been taken from me. This whole thing has been a real nightmare that I wouldn't want anyone else to go through.

The website had really good prices and I was happy it wasn't a scam like some other online stores. But I was kinda let down that it took like 2-3 weeks for my order to show up. I thought it would come quicker since I paid for shipping.

I wasn't sure about ordering from this kind of website at first, but I thought I'd go for it because the prices were good compared to other sites and they had a great variety of Korean skincare products that I couldn't find anywhere else. It did take a bit longer than I thought, about 14 days to get to the UK, but I could track the shipment so that was a relief. When my order finally arrived, everything was well packed and in good shape. All in all, I didn't have any big problems with my purchase.

When I first checked out the stuff they had on the website, I was pretty impressed. The deals were awesome, and I was so excited to get my order. But man, that excitement turned into straight-up frustration when my order didn't show up even after waiting for over 2 months. The package almost made it to me, but then it got sent back to the sender because of some 'incomplete address' issue. I was confused because I know I entered my address right when I ordered. I tried reaching out to their support team by email a bunch of times, telling them what happened and asking for help to get my package sent to the right address. After going back and forth with them, they said they'd update the courier with my correct address. But since then, I haven't heard anything or received my order. I've tried emailing them and even hitting them up on social media, but it's like they're ignoring me. It's frustrating, and I have no idea if I'll ever get my stuff.

I thought buying from this place would be quick, but man, it took forever for my order to arrive! Why does it take five weeks? Yeah, they refunded me for the unavailable stuff, but still. Thank goodness I used PayPal for some protection. The products are great, but there are probably quicker places to shop.