Staples - Reviews and experiences

So I went to Staples to return something I bought from Amazon, eh? And like, they made it so complicated. First, I had to print a return label from the internet and put it on the box. Then, when I got to Staples, they told me I had to tape up the box before they could take it back. But get this, they wanted to charge me $1.99 for just TWO feet of tape, eh! I was like, NO WAY! I just bought a whole roll of tape for the same price. And then they were offering me scissors to cut the tape, but I was so paranoid they would charge me extra for that too. Like, what a weird experience, eh.

I bought a bookbag set from this store and it fell apart after only a month of using it. I tried to return it because it was still under warranty, but they said it was past the 30-day return period. I reached out to the manufacturer, but they never responded. When I went back to the store, they basically said tough luck. I won't be buying anything from there again.

Do yourself a favour and always double-check any warranty or protection plan that Staples tries to sell you. I made the mistake of buying accidental damage coverage for my laptop, just to realize later that the manufacturer already offers that for free. The person at the store didn't tell me about this, so I ended up paying for a protection plan that I didn't need and couldn't get a refund for. It's annoying to feel like I was tricked and taken advantage of like that. So, make sure to do your homework and don't get sucked into buying extras that you might already be covered for.