Staples

Staples - Reviews and experiences

Average rating
5.6 /10
Based on 20 reviews
Nov 2023-May 2024
Star distribution
50
42x
38x
26x
14x

Review transparency

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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Pens and paper

App & Portal

I went to pick up some school supplies at Staples and I thought it would be easy peasy. But oh man, their website is acting up big time! It keeps freezing and cutting out, like why can't it just run smoothly? I tried to order my pens and paper, but it was a total disaster. And then I realized there are actually TWO separate Canadian websites, like seriously? So confusing and annoying. The American site is awesome, but the Canadian ones are a total mess. Come on, Staples, please get it together!

Office supplies

App & Portal

My experience with this company hasn't been great. Every time I go to the store, there are new staff who don't know much about the products. I always seem to find that things I need, like printer ink, are out of stock. Trying to order online is a hassle because the login, ordering, and tracking don't work right. They don't even give you an order number for guest orders and making an account is a nightmare. Overall, dealing with this company has been super disappointing.

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About Staples

Staples, Inc. is an American multinational company specializing in office supplies, technology, furniture, and related products and services. It was founded in 1986 by Leo Kahn and Thomas G. Stemberg, who identified the need for a supermarket-style retail outlet for office supplies. Staples grew rapidly, capitalizing on the booming demand for workplace products amidst the rise of personal computing and the expansion of small and home-based businesses. It offers its goods and services to consumers and businesses through retail channels, online, and through its delivery operations. Staples has also established a significant presence in Canada, adapting its offerings to the Canadian market and becoming a staple supplier for office and school supplies, electronics, office furniture, and business services, catering to the needs of Canadian customers both in-store and online.

Contact Information

🌐 staples.ca

Last update: November 29, 2024

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