SkinStore

SkinStore reviews

16 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
88%
Would buy here again
Ordering
8.6
Service
9.0
Pricing
7.8
Delivery
9.2

Featured Reviews

Spotlight: What are our customers saying?

Positive

Medical-grade skincare purchase

10.0

"As someone who is really into taking care of my skin, I always keep an eye out for good places to get medical-grade skincare products. SkinStore ha..."

Most Voted

Information on product details appreciated

9.0

"I really appreciated the info I got about the products I ordered. It was super helpful, giving me all the details on how to use them and what ingre..."

Reviews (16)

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Medical-grade skincare purchase

L

6 reviews

10.0
Overall Rating
Would buy here again
Yes

As someone who is really into taking care of my skin, I always keep an eye out for good places to get medical-grade skincare products. SkinStore has always come through for me with their wide selection of top-notch products that fit my needs perfectly. Not only do they have great sales, but they also give me the chance to grab my go-to skincare must-haves at a better price. I rely on SkinStore to give me skincare solutions that actually work on my skin.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Email receipt with tax included

A

3 reviews

8.0
Overall Rating
Would buy here again
Yes

The email receipt threw me off with the tax included. When I looked at the price breakdown and saw the tax added on, I thought I was being charged extra compared to what was shown on the website. It made the checkout process kind of weird and not as simple as I thought it would be.

Detailed Ratings

Order
6.0
Service
8.0
Price
8.0
Delivery
10.0

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Perfume purchase

B

9 reviews

9.5
Overall Rating
Would buy here again
Yes

I was super excited to finally get my hands on the perfume I've been wanting ever since it came out. The website was really easy to use and I found what I was looking for in no time. Checking out was a breeze and I got a confirmation email right after.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Discount code not working

D

8 reviews

10.0
Overall Rating
Would buy here again
Yes

So, I had this discount code that wouldn't work for the item I wanted to buy. But then Belinda stepped in and manually entered the discount for me. She was super nice and really helped me out! It was awesome customer service, eh?

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Wide selection of skincare products with helpful coupons

G

1 reviews

10.0
Overall Rating
Would buy here again
Yes

Oh, you know, this place has got all kinds of skincare stuff that you could ever want. They’ve got serums, masks, moisturizers - you name it, they’ve got it all. And guess what? There’s always some coupon kicking around to save you a few bucks. Plus, the delivery is super quick, making my skincare shopping so easy.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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EltaMD products

G

11 reviews

8.0
Overall Rating
Would buy here again
Yes

I recently checked out SkinStore and I was happy to see that they offer EltaMD products at really good prices. Their website was easy to navigate and the whole buying process was simple. It was a nice surprise to not have to pay for shipping. But I was a bit let down by the fact that they didn't have a wide range of products to choose from, especially missing sunscreen for eyelids and the option of sunscreen in jars.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

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Quality Products and Free Gifts

B

17 reviews

8.5
Overall Rating
Would buy here again
Yes

The online store was so easy to use - the site was smooth to navigate and I found great products without any trouble. Plus, getting free gifts was an added bonus! I did run into a couple of issues during the online shopping, but the customer service team came to the rescue and fixed everything. All in all, my experience shopping at SkinStore was really enjoyable.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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First Order Over $1K

K

27 reviews

7.0
Overall Rating
Would buy here again
Yes

So I just bought a bunch of stuff from SkinStore for over $1k, but the whole process was kinda meh. When I went to pay, I couldn't find anywhere to put in the discount code I got in my email. I tried to contact customer service, but it was Saturday night so no luck there. It was annoying and disappointing that they couldn't work with me on it. My friend recommended SkinStore to me, so I was really expecting a better experience.

Detailed Ratings

Order
6.0
Service
8.0
Price
4.0
Delivery
10.0

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Flexible tongue scrapers purchase

W

21 reviews

6.0
Overall Rating
Would buy here again
No

I was looking for some flexible tongue scrapers and I found them on their website. But I was kinda disappointed because the shipping cost was actually more than what I paid for the item itself. Made the whole purchase way pricier than I thought it would be.

Detailed Ratings

Order
6.0
Service
8.0
Price
4.0
Delivery
6.0

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Easy-to-navigate website, free gift with purchase, competitive pricing, fast and free shipping

X

1 reviews

10.0
Overall Rating
Would buy here again
Yes

The website was super easy to use, eh? I could easily check out all the products they had. I really liked getting a free gift with my purchase, it's like a nice bonus, you know? The prices were good too, I compared with other places and this one was really competitive. And the shipping was quick and free, which was awesome. Overall, it was a great shopping experience, everything went really smoothly.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Missing Items in Order

A

23 reviews

6.0
Overall Rating
Would buy here again
No

This is the second time I've had missing items in my order from SkinStore. Last time, they forgot the ampules and just gave me a refund. Now, I got two cheap bags instead of the bag and perfume set I wanted. When I told them about it, they said both items were sent. Clearly, they're not being honest and I won't be using their services again! Be cautious when ordering from SkinStore, eh!

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Information on product details appreciated

C
9.0
Overall Rating
Would buy here again
Yes

I really appreciated the info I got about the products I ordered. It was super helpful, giving me all the details on how to use them and what ingredients were used. It helped me make a smart choice before buying.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

Do you already have an account?

Skincare products

G

1 reviews

9.5
Overall Rating
Would buy here again
Yes

SkinStore is my go-to for skincare products! They never let me down with their great selection and availability. I always find what I need to keep my skin looking amazing. Their customer service is fantastic and shopping online is a breeze. I love how easy it is to navigate their website and place an order. The prices are fair for the quality of products they have. My orders always arrive quickly and in perfect shape. Overall, I am always happy with my experiences at SkinStore.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Great products, quick delivery

C

10 reviews

9.5
Overall Rating
Would buy here again
Yes

I always find the stuff I need at SkinStore, and the shipping is super quick! Overall, my experience has been awesome with everything!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Skincare products

A

1 reviews

8.5
Overall Rating
Would buy here again
Yes

Ordering was easy peasy, but the checkout process was kinda lacking. I just updated my address and unfortunately, I couldn't double-check if it was right before I placed my order. It would have been nice to have that option to make sure everything was good before I finished buying. Even though there was that little issue, the shopping experience in general was pretty simple.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
10.0

Do you already have an account?

Assistance with placing an order

J

22 reviews

9.5
Overall Rating
Would buy here again
Yes

I just contacted customer service for some help placing an order, and I gotta say, the person I talked to was super helpful and knew their stuff. They told me a salesperson would be in touch soon to confirm everything for my purchase. I was really happy with how quickly they got back to me and that they reassured me my order would be taken care of smoothly. It felt good knowing I had a pro helping me through it all.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

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About SkinStore

SkinStore is an online retailer specializing in the sale of dermatologist-created and recommended skincare products and beauty essentials. Founded in 1997, the company has grown to become one of the premier destinations for clinical skincare and luxury spa items, offering a wide range of products from over 300 brands. SkinStore aims to provide consumers with high-quality skincare solutions, including the latest innovations in the beauty industry, with a focus on efficacy and customer satisfaction. Through its website, SkinStore offers expert advice, comprehensive product information, and convenient online shopping options to customers across North America and beyond.

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Contact Information

1350 Cedar Grove Road, Shepherdsville

40165 Kentucky

United States

☎ 844-433-5143

🌐 skinstore.com

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Last update: November 29, 2024

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