Sihoooffice - Reviews and experiences

After waiting more than two weeks, my doubts only grew. Support replied quickly, but the promised five-to-seven-day delivery never happened and there was no compensation. I started using the M57 once it arrived; it feels sturdy, surprisingly, though my cheaper Kogan chair is still comfier.

A coworker mentioned this site, so I gave it a try. Ordered an office chair January 25 with a five-day delivery estimate, but it still hadn’t shown up by February 12. Customer service replies, sort of, but keeps saying they’re checking. No actual update yet.

By mid-January, I was pretty sure this chair had joined a witness protection program. The tracking hadn’t moved, despite my card being charged weeks earlier. I’ve had worse run-ins with other online shops, so I was sceptical. Customer service did reply, though, and after they chased shipping, things actually started moving.

My coworker first pointed me to this chair, and I was a bit doubtful when the height adjustment gave out after two years. Daisy and Remi made it pretty painless, though. They replied quickly, explained what to swap, and sent the replacement mechanism without a fuss. Took a little effort on my end, but the C300 now feels solid again, honestly almost new.

I was honestly on the fence about the Sihoo C300, mostly because buying a chair online feels risky. But after using it for work calls, gaming, and the usual late-night scrolling, I get why people like it. The mesh stays cool and the back support is solid. The armrests took a bit of fiddling, and it’s not magic, but my shoulders feel way less stiff by evening.

Funny thing is, the parcel showed up before the tracking page ever caught up. My M57 arrived in three business days, which was quicker than I expected. Putting it together after work was straightforward, and I use it daily at my desk now. It’s comfortable for long stretches. The headrest sits a bit low for me, though. I didn’t need customer service, thankfully. Tracking is still wrong.

Halfway through my first work-from-home afternoon I noticed my back actually relaxed — first time in ages. The mesh feels solid and the lumbar support is just right, so yeah, comfy. I had a tiny wobble and customer support fixed it fast, no drama, which beats a previous brand that made returns a nightmare. Pretty happy overall.

Wasn't thinking much of a chair until mid‑afternoon; I’d first seen it on a Reddit thread and a colleague nudged me to give the C300 Pro a shot. The moment I tweaked the lumbar and armrests I knew it was worth it — the mesh and support really helped during a long slog. Not flawless — a tiny squeak and one trim feels flimsy — but support and quick service made me happy.

I sank into this chair after a 10-hour shift and was surprised — the lumbar support really moves with you, not like those stiff, fake backrests from cheaper brands I tried before. The mesh keeps things airy, and the headrest + 4D arms make fiddling with posture easy. Put together in under 20 minutes, no drama. Feels solid and not like it’ll fall apart in a year. Also, it's surprisingly comfy. Happy I upgraded, would recommend to anyone doing long hours at a desk.

I nearly skipped this chair because I worried about long term durability and whether support claims were just marketing. I use it everyday for work, usually eight hours with a lot of leaning on the arms, so that mattered. After about two years one armrest snapped. I expected a hassle. I emailed customer service and they answered fast, sent a replacement part without fuss and it actually has a revised shape that looks built to avoid the same break. So my scepticism eased. It's back in rotation and still doing the job I need, which is enough for me.

I opened one of the two Sihoo C300 Pro boxes last weekend — the build looked solid and parts like the armrests and lumbar support were actually pretty impressive. After I put it together (took longer than I thought) the mesh folds under me and it’s not comfy for my back, which is a bummer. I emailed support since their return policy said no-questions and free returns, but they sent a bunch of follow-up questions. One chair is still sealed, so I’m ready to send them back, but I worry they’ll make it slow. Still, there are some nice bits.

cushion could be a touch firmer. Overall, glad I bought it.

I bought this chair because it looked sturdy and felt comfy from the first sit — really supportive, good padding, I liked the tilt. After a few months the backrest started acting up (a bit loose, not locking properly), which was annoying since I use it daily for work. I contacted support; they were quick to respond and kept me updated, though the replacement took a while because of stock and shipping hiccups. What surprised me was they eventually offered a full replacement instead of making me wait forever for a part — that honestly made the difference. New chair arrived boxed well and is working fine now. I appreciate the clear communication and the patience of the team (they checked in more than once). Stuff happens, but handling it like this wins me over. Overall pretty happy with the chair and the customer care.

vague dates, broken promises, no proactive notice. One detail stood out: they didn’t tell me about the stock problem up front. That made planning impossible. I’m disappointed. Still hoping the chair shows up soon, because I do need it, but I won’t choose this seller next time.