SeatGeek

SeatGeek reviews

29 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
90%
Would buy here again
Ordering
9.2
Service
8.8
Pricing
8.8
Delivery
9.2

Featured Reviews

Spotlight: What are our customers saying?

Positive

Quick and stress-free ticket purchase

10.0

"My recent experience with the ticket vendor was great! I've had problems with other third-party vendors before, but this time everything went ..."

By: tyshawn Read on →
Critical

Ticket Purchase Experience

4.0

"I just bought some tickets on this site and honestly, it was a letdown. The whole thing was kind of overwhelming. They kept asking for all kinds of..."

By: Moen Read on →
Most Voted

Broadway tickets exchange

10.0

"I recently bought tickets for a Broadway show and needed to change the date. The service I got was amazing. I contacted the customer service team t..."

By: Marcos Wehner Read on →

Reviews (29)

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Baseball spring training tickets

A
aubrey

7 reviews

10.0
Overall Rating
Would buy here again
Yes

So, hey, I bought tickets to go see the Phillies play in spring training and it was so easy. I just picked my seats, paid for them, and got my e-tickets right away on my app. It was seriously the easiest thing ever!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Awesome concert tickets

A
alec

3 reviews

8.0
Overall Rating
Would buy here again
Yes

The concert was incredible, eh? I lucked out with seats super close to the stage. The only downside was the fees were a bit pricey, but had to get them because of a confusing refund issue. They should really make things clearer from the get-go. Despite that, I had an amazing time at the concert and it was totally worth it!

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
10.0

Do you already have an account?

Affordable ticket purchase

K
Kenyon Wilderman

1 reviews

9.0
Overall Rating
Would buy here again
Yes

Oh man, it's so easy to find cheap tickets on this site! The prices are totally reasonable, and the mailing list is a great bonus for all us concert lovers.

Detailed Ratings

Order
10.0
Service
8.0
Price
10.0
Delivery
8.0

Do you already have an account?

Buy all my tickets

L
L. Heidenreich

2 reviews

10.0
Overall Rating
Would buy here again
Yes

SG is my go-to for tickets. I always check the team's website first to compare prices, but SG usually has the best deals. I've bought tickets for a bunch of events through them and never had any issues. Thanks for being awesome, SG!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Sold and purchased tickets

K
K. Crona

2 reviews

9.5
Overall Rating
Would buy here again
Yes

I found SeatGeek super easy to use for selling and buying tickets! As a newbie, I was really impressed with how they kept me in the loop about my ticket status and what was coming up next. The whole process was smooth sailing, and I was relieved to avoid any extra complications.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Easy process, great ticket variety

W
Weissnat

21 reviews

9.0
Overall Rating
Would buy here again
Yes

I'm always amazed at how easy it is to buy tickets on this website. They have such a great selection, it's super easy to find just what I need for any event.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Billy Joel/ Sting concert tickets

N
Nathaniel

6 reviews

8.5
Overall Rating
Would buy here again
Yes

I saw Billy Joel and Sting in concert and it was amazing! Getting tickets was really simple, and they came in my email two days before the show, just like promised. But the refund policy isn't great - you only get a credit, and it's a one-time code that expires in a year.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
10.0

Do you already have an account?

Cavs vs Bulls game

K
kip

10 reviews

7.5
Overall Rating
Would buy here again
Yes

I bought tickets on what I thought was Ticketsmarter's website, but it turned out to be SeatGeek. I couldn't find my tickets and had to call customer service to sort it out. It would have been helpful if they had made it really clear before I purchased the tickets that I had to create an account on SeatGeek to get them.

Detailed Ratings

Order
6.0
Service
8.0
Price
10.0
Delivery
6.0

Do you already have an account?

Broadway tickets exchange

M
Marcos Wehner

1 reviews

10.0
Overall Rating
Would buy here again
Yes

I recently bought tickets for a Broadway show and needed to change the date. The service I got was amazing. I contacted the customer service team through the help account on the platform and they were super helpful. They quickly started a chat with me, sent me an email with our conversation, and even called the theatre to help with the ticket exchange. They even went the extra mile by calling me from the US to take care of the extra payment. All the agents I spoke with were nice, helpful, and genuinely wanted to help me out. The customer service I received was way better than what I usually get in the UK.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

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About SeatGeek

SeatGeek is an event ticket marketplace and aggregator that facilitates the buying and selling of tickets for live events, including sports, concerts, and theater shows. Founded in 2009 by Russell D'Souza, Jack Groetzinger, and Eric Waller, the company initially started as a search engine for tickets, helping users find the best prices for events by aggregating and listing tickets from various sources. Over time, SeatGeek expanded its operations to include direct partnerships with leagues, teams, and venues, transitioning into a primary ticketing platform in addition to its secondary market services. The company has also developed and integrated mobile-focused features, such as interactive seating charts and Deal Score technology, which assesses the value of tickets relative to their price. SeatGeek is headquartered in New York City, United States.

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Contact Information

902 Broadway, Flr 10

10010 New York, NY

United States

📧 hi@seatgeek.com

🌐 seatgeek.com

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Last update: November 29, 2024

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