Rugs USA reviews
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Spotlight: What are our customers saying?
Affordable prices, user-friendly website
"The prices at this place are great, and the website is super easy to use. I found exactly what I was looking for without any trouble. I'll def..."
Reviews (22)
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Promo code question answered quickly
21 reviews
The customer service at this place is amazing, eh! I had a question about a promo code and let me tell ya, they got back to me super quick. It made ordering a piece of cake. And I gotta say, the room photo feature is a total game-changer. It really helps you see how a rug will fit in your own space, ya know?
Detailed Ratings
Promo code question answered quickly
The customer service at this place is amazing, eh! I had a question about a promo code and let me tell ya, they got back to me super quick. It made ordering a piece of cake. And I gotta say, the room photo feature is a total game-changer. It really helps you see how a rug will fit in your own space, ya know?
Expensive rug
2 reviews
I recently splurged on a rug that set me back over $900 from this company. But sadly, when it arrived, I wasn't too thrilled with it. Dealing with their return policy was a letdown. They told me I'd need to shell out almost $200 to send it back, which seemed like a lot on top of what I already paid. I tried to haggle for a lower return fee by sending in multiple requests, and after a ton of back and forth, they finally agreed to drop it down to $110. But even with that change, the whole ordeal left me feeling disappointed and unsure about buying from them again.
Detailed Ratings
Expensive rug
I recently splurged on a rug that set me back over $900 from this company. But sadly, when it arrived, I wasn't too thrilled with it. Dealing with their return policy was a letdown. They told me I'd need to shell out almost $200 to send it back, which seemed like a lot on top of what I already paid. I tried to haggle for a lower return fee by sending in multiple requests, and after a ton of back and forth, they finally agreed to drop it down to $110. But even with that change, the whole ordeal left me feeling disappointed and unsure about buying from them again.
About Rugs USA
Rugs USA is a leading e-commerce retailer specializing in rugs and other home décor items. Founded in 1998, the company initially started as a small supplier of rugs and has since grown into a significant online destination for home decor. Rugs USA is known for its wide selection of rugs in various styles, sizes, and materials, catering to diverse tastes and budgets. The company prides itself on offering high-quality products at competitive prices, along with frequent promotions and sales. Rugs USA also emphasizes customer satisfaction, providing services such as free shipping within the United States and a 30-day return policy. Over the years, Rugs USA has built a strong reputation for its commitment to quality, value, and service in the home decor industry.
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Last update: November 29, 2024
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