Rough Trade - Reviews and experiences

I just bought some pre-ordered vinyl records and I gotta say, I'm super happy with how it all went down. The customer service was amazing and everything went smoothly. The records arrived right on time after the release date, and I only had to pay when they were sent out. It's so rare to find such dependable and efficient service in this business. I'll definitely be coming back here for more purchases in the future.

Rough Trade is definitely the best place online to buy vinyl records, eh? Their customer service is amazing, especially Jack. He's always on point and goes above and beyond. They're quick to respond to any questions or requests, and they never disappoint. I always look to them for my vinyl fix.

This shop is seriously one of the best places I've ever been to for vinyl records. I checked it out on RSD24 and it was so awesome! The live music was amazing, and I snagged some really rare records from artists like Kate Bush, Cocteau Twins, The Weeknd, and Kim Wilde. I went back a few days later and got the new Olivia Rodrigo 7-inch (I really wanted to grab another one), along with albums from Ultravox and Mac Demarco. The staff there is super friendly and helpful, which just made the whole thing even more enjoyable.

The service at this store is always top-notch. I just bought a vinyl record and everything went super smoothly. The website was easy to use, ordering was simple, and the delivery came right on time. I really like how dependable Rough Trade's service is.

Oh man, what a bummer! I was really hoping to find a bunch of new vinyl records but I was totally let down. The people working there were too busy talking to each other instead of helping us out. I don't think I'll be going back there anytime soon.

I've been shopping at this store for a while now, mostly because they have a great selection of books and CDs. Every time I order something, I'm always amazed by how good their service is and how quickly their customer support team gets back to me. They not only check in to make sure my stuff arrives okay, but they're also super nice and friendly whenever I talk to them. I totally suggest this store to anyone who wants a good shopping experience.

This place has awesome service! Unlike another store I've shopped at, if Rough Trade says they have something in stock, they really do. Plus, they don't take your money until it's ready to ship, which is such a weight off my shoulders. I've been burned before by other stores saying a record is limited, only to realize weeks later that it's not actually available after they've already charged me. It's so nice to see a store like Rough Trade being honest and upfront.