
Rough Trade - Reviews and experiences
Nov 2023-May 2024
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Reviews (27)
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Vinyl record purchase
Vinyl record purchase
Returns & RefundsI recently bought some vinyl records online and was pretty happy with the selection they had. But when my order arrived, it turned out they sent me the wrong items. So, I got in touch with their customer service right away and they were really sorry about the mix-up. They admitted the error and sorted out the right records to be sent to me in no time. I was really impressed with how quickly and professionally they fixed the mistake. The replacement records showed up fast and in great shape, just like I hoped. All in all, I had a good experience with their customer service and I liked how they took charge to fix everything up.
About Rough Trade
Rough Trade is a group known primarily for its influential record label and retail outlets. Established in 1976 in London, UK, by Geoff Travis, Rough Trade began as a record shop and soon expanded into a label, playing a crucial role in the punk and indie music scenes. The label has been instrumental in launching and promoting the careers of numerous iconic bands and artists, including The Smiths, Stiff Little Fingers, and Belle and Sebastian. Over the years, Rough Trade has diversified, operating retail stores in the UK and the US, which have become landmarks for music enthusiasts. Despite facing financial difficulties and undergoing restructuring in the early 1990s, Rough Trade continues to be a revered name in the music industry, celebrated for its commitment to innovative and genre-defining music.
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Last update: November 29, 2024
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