Rodd & Gunn

Rodd & Gunn reviews

7 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
57%
Would buy here again
Ordering
6.8
Service
6.2
Pricing
6.2
Delivery
8.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Dundedin boots, Chocolate

9.0

"I just bought a pair of Dundedin boots in Chocolate and I gotta say, I'm super impressed. They fit great, the quality is top-notch, and I love..."

Most Voted

A hoodie and some cool pants

7.0

"I ordered some clothes online, eh, and I needed some help with the sizing, ya know? But I couldn't find any way to get in touch with them at a..."

Reviews (7)

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Melted logo shirt

L

1 reviews

6.0
Overall Rating
Would buy here again
No

I bought a shirt from this store, eh. I wore it once and gave it a wash, then when I ironed it, the logo on it melted, hey. I tried to take it back, but the folks working there weren't very friendly and didn't want to give me a replacement, eh. I do like some of their things, but they gotta be nicer to us customers, for sure.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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T-shirt in NZ too expensive compared to the UK

R

9 reviews

7.0
Overall Rating
Would buy here again
Yes

I really like their clothes and I've been buying a lot lately. But I noticed that the same t-shirt is way more expensive in New Zealand than in the UK. It seems like they're trying to rip us off with their prices! I understand there are taxes and all, but seriously, the price difference is just too much. If this is how they're going to set their prices, I won't be purchasing from them anymore!

Detailed Ratings

Order
6.0
Service
8.0
Price
4.0
Delivery
10.0

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Boots, lace issue, poor customer service

L

6 reviews

6.0
Overall Rating
Would buy here again
No

I bought a pair of boots near the end of last year, and in a few weeks, the laces fell apart. It was a bit of a pain, but I swapped them out for better ones. Then, just last week, one of the lace holders at the top broke off. When I tried to get in touch with customer service on their website, it wouldn't go through. I sent an email to the only address they had listed, but didn't hear anything back. All in all, I was really surprised by how lousy the product was and how terrible the customer service turned out to be.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
8.0

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Military boots with undisclosed "Made in China" label

D

1 reviews

7.0
Overall Rating
Would buy here again
Yes

The military boots I bought were good quality, eh, but I was bummed to find out they were made in China. I paid a premium price, so I was hoping for more transparency about where they came from. I wish they had told me that before I bought them, you know? Still, the boots look well-made and I'm excited to see how they hold up in the long run, eh.

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
8.0

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A hoodie and some cool pants

K

19 reviews

7.0
Overall Rating
Would buy here again
Yes

I ordered some clothes online, eh, and I needed some help with the sizing, ya know? But I couldn't find any way to get in touch with them at all! I tried calling, sending emails, even using live chat, but no dice. I'm supposedly a "Gold Member," but that didn't make a difference. I just wanted to know if that hoodie was gonna be too big for me, eh, but now I'll just have to take a shot in the dark. Not cool, guys.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
10.0

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Three shorts ordered, only received two

S

4 reviews

6.0
Overall Rating
Would buy here again
No

I recently bought three pairs of shorts online, but when they arrived, only two pairs were in the package. I checked the packing list and saw that it only mentioned two pairs. I was not happy because I paid for three pairs but only got two. When I contacted customer service, they asked me to send a photo of the items I received for their investigation, despite their own list showing one pair was missing. This was really frustrating as a customer. I expect better service and understanding when there are issues, especially if it's the company's fault. I was disappointed with how they handled the situation and the lack of quick solution provided.

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
6.0

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Dundedin boots, Chocolate

F

1 reviews

9.0
Overall Rating
Would buy here again
Yes

I just bought a pair of Dundedin boots in Chocolate and I gotta say, I'm super impressed. They fit great, the quality is top-notch, and I love that I can wear them with jeans or trousers. I'm so happy with them that I'm thinking about getting the same boots in different colours too.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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About Rodd & Gunn

Rodd & Gunn is a company originating from New Zealand that specializes in clothing, footwear, and accessories primarily for men. Founded in 1946, the brand draws inspiration from the country’s picturesque landscape, aiming to blend quality and durability with timeless style. Their products range from casual wear to more formal attire, emphasizing natural fabrics and eco-conscious production methods. Over the years, Rodd & Gunn has expanded its presence globally, establishing stores in several countries, including online retail to cater to a wider audience. The brand is recognized for its commitment to craftsmanship, with a distinctive logo that features an English Pointer – a nod to the company’s heritage and outdoor ethos.

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Contact Information

🌐 www.roddandgunn.com

Categories Rodd & Gunn

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Last update: November 29, 2024

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