Robotime - Reviews and experiences

I screwed up putting together my ROKR model and needed some replacement parts. The customer service was incredible - they shipped out the parts right away without any issues. I was able to complete the model all thanks to their help.

I got the ROKR Pinball Machine for my birthday and began putting it together, but found out that some important pieces were missing. I reached out to the company by email and they got back to me right away. They knew exactly what I needed and promised to send a replacement right away. The new part showed up in just a week, so I could keep working on the model without any holdups. I am really happy with the great customer service I received from the company.

I was super impressed with how fast and helpful the customer service team was. My order had a little hiccup during shipping, but they fixed it right away by sending me a new item instead of making me wait for the original to come back. It was a really good experience and I'm thankful for all their help.

So hey, my fam bought this really awesome play kitchen for my little sis, but some parts were missing. We were kinda disappointed, but we decided to contact customer service for help. They were totally nice and helpful! They responded to our emails right away and we got the missing parts at no cost, just had to cover the shipping. Woohoo!

I just bought something here and ended up getting an extra item because of a system error. But I have to say, the customer service folks were super quick and generous. When I told them about the mix-up, they were really nice and let me keep the bonus item as a gift. All in all, I'm pretty happy with how they handled everything.

The best part of my experience was getting free replacement parts for anything that was broken. Even if you accidentally mess something up, you can ask for new parts for only $5.00. It does take a bit of time for delivery since it comes from China, but it's definitely worth the wait. The pieces are laser-cut and fit together really well. I've bought five things and had so much fun putting them all together. It's important to be patient, and sometimes you might need some pliers to keep your fingers from hurting. I love their products so much and I'm excited to buy more in the future.