Reitmans - Reviews and experiences

My online shopping experience was okay. It actually took longer than I thought for my stuff to show up - about 3 weeks in total. But when I had to contact customer service because of a missing item, they got back to me quickly and helped sort everything out.

I recently ordered something online and it still hasn't shown up, even after I tried contacting them a bunch of times. They haven't given me any money back or fixed the problem. It's super annoying to be completely ignored by customer service. It's just not right.

I went to the Carrefour Angrignon store in Montreal recently and had a really great experience. The sales rep there was super helpful and helped me order a dress that wasn't available in-store, with free delivery right to my home. The whole process was easy and smooth, and the service was friendly and made me feel valued as a customer. Plus, the price of the dress was really good, especially when compared to other stores. The package arrived quickly, in just two days (not including Sunday), and the dress fit perfectly.

I've been a customer of this brand since the 80s and have always loved the quality and style of their products. I really miss their cute "ensemble" with the skirt and top and hope they bring it back soon.

So, I recently made this mistake of ordering 2 shirts online and let me tell you, it was a complete nightmare. Like, I got the confirmation for my order and everything, right? And then I was like waiting and waiting for the delivery notice, but it never showed up. I waited for weeks, but those shirts just never arrived. So finally I was just like, you know what? I gotta do something about this. So, I went down to the Post Office to see what’s up. But like, they couldn’t help me at all. So frustrating, right? I was out $50, man. So then I called the company's customer service, thinking they'd help me out. But nope, they just straight up refused to give me a refund. Like, how rude is that? They gotta show more care for their customers, seriously. So, fair warning - don’t ever buy from this company online, okay?