Razer - Reviews and experiences

So, like, I got this super cool gaming mouse, right? But when it arrived, the box was totally smushed. Man, I was so bummed 'cause it was supposed to be a birthday present for my buddy. And then, when I called customer service, they were no help at all and didn't even seem sorry about the messed-up box. I was just really let down by how little they seemed to care.

My laptop keyboard stopped working, eh, so I had to get in touch with support, you know, for some help. They sent my laptop off for repairs from one place to another, but I asked for them to hold off on sending it back because of my work schedule, you know what I mean? Well, they went ahead and sent it anyway, even though I asked them not to. After ages of going back and forth with them, I had to actually go down to the delivery spot to pick it up myself. And guess what? The top cover was all messed up from bad packaging when it arrived. They offered to send it back again, but I just couldn't deal with that long process. I suggested they just send me a new top cover instead, and even said I'd pay for it, but they said no way.