
Rad Power Bikes - Reviews and experiences
Oct 2023-Apr 2024
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Reviews (20)
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Recent bicycle purchase
Recent bicycle purchase
CommunicationMy recent bike purchase has been a real letdown from start to finish. I got two bikes back in mid-August, and just a few days later, one of them was acting up because of a faulty battery. Dealing with this problem has been a total headache. The company asked for videos and pics to prove the battery issue, but emailing them was a pain because the files were too big. I can only talk to the company through email or chat, which has been super slow and annoying. Plus, the assembly instructions that came with the bikes were confusing, and the website didn't have all the info I needed, making things even more frustrating.
About Rad Power Bikes
Rad Power Bikes, founded in 2007, is a North American company that specializes in electric bicycles. The company, headquartered in Seattle, Washington, designs, markets, and sells a variety of e-bike models suitable for a wide range of users, from urban commuters to outdoor enthusiasts. Rad Power Bikes aims to make sustainable transportation more accessible and affordable. Over the years, it has grown into one of the largest and most well-known e-bike brands in North America, known for its innovation, quality, and customer service.
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Last update: November 29, 2024
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