Public Goods - Reviews and experiences
Dec 2023-May 2024
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Reviews (22)
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Clay Mask, incorrectly labeled, replaced quickly
Clay Mask, incorrectly labeled, replaced quickly
Returns & RefundsOh man, I ordered this Clay Mask for my rental property and it arrived in a Night Moisturizer jar, can you believe it?! But hey, the product was still good, just had the wrong label you know? So, I reached out to them and just like that, they were like, "here's a replacement for free!" They even mentioned a refund, like who does that?! Honestly, it's the best customer service I've ever experienced!
exploded shampoo refill
exploded shampoo refill
Returns & RefundsI was so pleased with how quickly customer service got back to me when I reached out about my shampoo refill bags that got all messed up in shipping. They replied right away and even said they'd send me new ones. Dealing with them was a breeze, truly the best customer service I've ever had. I liked that they let me pick whether I wanted new bags or a refund. Thanks for being so on the ball!
Membership cancellation and refund
Membership cancellation and refund
Returns & RefundsI had to cancel my membership with this company because of money troubles, and I was so touched by how kind and understanding the customer service team was. They canceled my membership right away and even gave me a refund without me having to request it. It might not seem like a big deal, but it really meant a lot to me when things were tough. I'm really impressed by the company's values and the wonderful people who work there. Also, their products are amazing - top-notch quality and eco-friendly options that I'll definitely be coming back for.
About Public Goods
Public Goods is a direct-to-consumer retail company that specializes in offering a wide range of essential, high-quality products, including personal care items, household goods, and pantry staples. The company focuses on sustainability and minimalism, offering products that are eco-friendly and come in simple, elegant packaging. Founded in 2017 by Morgan Hirsh, Public Goods aims to provide consumers with a more convenient, transparent, and affordable shopping experience by simplifying the assortment and ensuring everything they offer adheres to stringent ethical and sustainability standards. Public Goods started with a successful Kickstarter campaign, highlighting consumer interest in a more conscious approach to consumption. Since its inception, the company has gradually expanded its product line while maintaining its commitment to environmental responsibility and product quality.
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Categories Public Goods
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Last update: November 29, 2024
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