Public Goods

Public Goods - Reviews and experiences

Average rating
9.2 /10
Based on 22 reviews
Dec 2023-May 2024
Star distribution
57x
414x
31x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Notecards and envelopes purchase

Delivery

I was so happy with how quickly I got my order from your company. It actually arrived a day earlier than expected, which was a nice surprise. The notecards and envelopes I ordered were really nice and great quality. I loved all the unique designs on your website. Even though there was a little mix-up about the product being available, Daniel from customer service was super helpful and sorted it out right away. All in all, I'm really happy with what I bought and the great service I got from your company.

Large order, mostly damaged

Delivery

I just made a really big order from this one company, and let me tell you, when it arrived, I was so upset with how damaged everything was. Almost every item was wrecked, except for a few lucky ones that made it through. I decided to contact their customer service, and I was actually pretty surprised at how helpful they were. They got all my damaged items reordered and on their way to me within just a couple of hours. Even though it wasn't really the company's fault that the stuff got messed up in transit, they really went above and beyond to fix things. I'll definitely be giving them another shot.

Damaged order replacement

Delivery

The delivery service messed up my order, but when I told the company about it, they right away sent me a new one within a day. The customer service team was super helpful and made sure I got my stuff without any more trouble. It was a really good experience and I'm thankful for how fast they fixed it.

Toothpaste and shampoo

Delivery

I bought toothpaste and shampoo from this company not too long ago. The stuff I got was great, and I liked that they make an effort to be responsible with sourcing and packaging. But I was kinda bummed when my toothpaste showed up all messed up. Even so, the customer service was really good when I reached out about it. They fixed the problem fast and made sure it wouldn't happen again.

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About Public Goods

Public Goods is a direct-to-consumer retail company that specializes in offering a wide range of essential, high-quality products, including personal care items, household goods, and pantry staples. The company focuses on sustainability and minimalism, offering products that are eco-friendly and come in simple, elegant packaging. Founded in 2017 by Morgan Hirsh, Public Goods aims to provide consumers with a more convenient, transparent, and affordable shopping experience by simplifying the assortment and ensuring everything they offer adheres to stringent ethical and sustainability standards. Public Goods started with a successful Kickstarter campaign, highlighting consumer interest in a more conscious approach to consumption. Since its inception, the company has gradually expanded its product line while maintaining its commitment to environmental responsibility and product quality.

Contact Information

85 Delancey St

10002 New York

United States

📧 service@publicgoods.com

☎ 877-414-4150

🌐 publicgoods.com

Last update: November 29, 2024

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