Psycho Bunny - Reviews and experiences

When I went to the store in the Galleria Mall, I had a bad experience with customer service. The manager and two other employees were not very nice and didn't help me much. They couldn't take back or exchange sizes in the store, so I ended up with clothes that didn't fit well. The sizing was all over the place - some mediums were too big and others too tight or too long. It was really annoying.

I've been a loyal customer of this company for years, eh, but my recent experience with them has been a total nightmare. I'm in Canada, and I have a $100 gift card and over 900 points on my account, but they've stopped shipping to Canada and won't transfer my gift card, eh. I've tried contacting them for help, but they're not willing to assist me at all. This lack of customer service has left me feeling frustrated and let down, eh. I suggest others shop elsewhere for their needs, eh.

Oh man, let me tell ya, this place is amazing! I had a little hiccup with my order, but they really came through for me. They not only fixed the mistake right away, but they also let me keep the wrong item and sent the correct one without delay. The quality of their clothing is truly top-notch - the material, the fit, and even the embroidery are all fantastic. It's clear they really care about their customers and it definitely shows in the excellent service they provide.