Prettylittlething - Reviews and experiences

So, I had a bit of a problem with the product I got from my order. Turns out, it wasn't right and I was pretty bummed about it. But instead of getting all worked up, I decided to shoot a message over to customer service through iMessage to see if they could help me out. And get this, I got a response back super quick from a rep named Ritchel. Ritchel was so helpful, totally got where I was coming from, and fixed everything up like a pro. Even though there was a hiccup with my order, I was super impressed with how fast and well they handled the situation. Big shoutout to Ritchel for all the help and awesome customer service!

Oh my gosh, the dresses I got were adorable, but the sizes were way off! I typically wear a medium, but I had to get a large and it was still a bit snug. Thankfully, Caitlin C. from customer service was really helpful in helping me with the return process. I really hope they can sort out the sizing problem because the dresses were actually really nice quality.

So, like, I had this really crappy thing happen the other day. The delivery person left my package outside in the pouring rain, and basically everything inside got all wet. I had to lay it all out to dry, and then I found out one of the things was broken. I contacted customer service, and Cyril was a total gem. Even though they didn't have the item in stock, he was super helpful. I gotta say, I really appreciate the awesome customer service and help in sorting out this whole situation.