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Incorrect product issue
So, I had a bit of a problem with the product I got from my order. Turns out, it wasn't right and I was pretty bummed about it. But instead of getting all worked up, I decided to shoot a message over to customer service through iMessage to see if they could help me out. And get this, I got a response back super quick from a rep named Ritchel. Ritchel was so helpful, totally got where I was coming from, and fixed everything up like a pro. Even though there was a hiccup with my order, I was super impressed with how fast and well they handled the situation. Big shoutout to Ritchel for all the help and awesome customer service!
cute dresses
Oh my gosh, the dresses I got were adorable, but the sizes were way off! I typically wear a medium, but I had to get a large and it was still a bit snug. Thankfully, Caitlin C. from customer service was really helpful in helping me with the return process. I really hope they can sort out the sizing problem because the dresses were actually really nice quality.
Faulty item, customer service, out of stock
So, like, I had this really crappy thing happen the other day. The delivery person left my package outside in the pouring rain, and basically everything inside got all wet. I had to lay it all out to dry, and then I found out one of the things was broken. I contacted customer service, and Cyril was a total gem. Even though they didn't have the item in stock, he was super helpful. I gotta say, I really appreciate the awesome customer service and help in sorting out this whole situation.
About Prettylittlething
PrettyLittleThing is a UK-based fashion retailer, primarily targeting women aged 16 to 34. Established in 2012 by brothers Umar and Adam Kamani, the company ascended rapidly in the competitive online fashion market. It offers a wide range of apparel, accessories, and beauty products, focusing on the latest trends at affordable prices. PrettyLittleThing has garnered attention for its vibrant social media presence and collaborations with influencers and celebrities, which have significantly contributed to its global brand recognition. The company operates in several countries, including Canada, reinforcing its international presence in the fast fashion industry.
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Seite online seit: December 2, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Quick resolution of refund iss
I got my refund issue sorted out real quick by Angelo M. Big thanks for getting back to me so fast and helping me out! It was a relief to actually have someone who cared, unlike... Read onBy: rickey