Prettylittlething - Reviews and experiences

Oh my gosh, I ordered these really cute black makeup brushes and even paid extra for fast delivery. But you won't believe what happened - they arrived PINK! Can you imagine that?? I reached out to customer service and they told me I had to send back the pink brushes first. So, I had to drive to the post office, grab a bag, and send them back. Finally, they sent me the correct brushes, but they were still pink! Like, come on?! I reached out to them again and now they're saying it's under investigation. Ugh, how frustrating!

I ran into a problem with my refund for a return because I filled out the form wrong and only got a refund for one item instead of two. But Erlinda from customer service was so helpful and fixed it right away. I really liked how quick and efficient she was in helping me out.

I had a problem with a return label and decided to contact customer service for help. I used the chat feature and was happy with how fast I got a response. In just 20 minutes, I was chatting with Karl S, who quickly helped me with my issue and gave me a solution.

I had a problem with my return and was a bit unsure about asking for help, but I finally decided to send a message to the customer service team on Facebook Messenger. I was really happy when Nelyn got back to me quickly and sorted out my return, giving me a full refund right away. This kind of great customer service has made me feel much better about shopping with them again. Thanks, Nelyn!

So I ordered these super cute pants and when I tried them on, the zipper broke! Ugh, like seriously? I contacted customer service right away and they were actually really nice about it. I sent a pic of the damage and they processed a refund super quick. I mean, it only took like 2 days for everything to get sorted out. I was bummed that the pants broke, but at least they handled it well!

I got my refund issue sorted out real quick by Angelo M. Big thanks for getting back to me so fast and helping me out! It was a relief to actually have someone who cared, unlike other companies that ignore refund problems. Overall, it was a good experience, all thanks to Angelo's quick help.