Pomelo

Pomelo - Reviews and experiences

Average rating
5.6 /10
Based on 20 reviews
Nov 2023-Apr 2024
Star distribution
51x
42x
37x
27x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Dress purchase for event

Service

So, I went to the store the other day and boy, was I disappointed with the service. There was this one staff member, let's just call her Hannah, who had the worst attitude ever. She made the whole shopping trip a nightmare. Hannah was being rude and unprofessional, and I felt like she couldn't care less about helping me out. It was pretty obvious she wasn't enjoying her job that day, but that doesn't give her a free pass to treat customers poorly. The way she talked to me was just plain disrespectful and made me feel like she thought she was better than me. All in all, I left feeling pretty let down by the whole experience.

Black shirts, No good.

Service

I went to the store and bought some black shirts. The lady who helped me was really unfriendly. She just tossed my clothes on the table and changed the bag size all grumpy-like. Her name is Nila, by the way. Why be mean? Just be friendly.

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About Pomelo

Pomelo is a fashion technology company headquartered in Bangkok, Thailand, that operates primarily in the Southeast Asian market. It was established in 2013 by David Jou and Casey Liang, with the aim to offer on-trend, online-first apparel that blends global fashion influences with Asian tastes and sensibilities. The company focuses on providing high-quality, affordable fashion through its online platform while also emphasizing sustainability in its production and supply chain practices. Pomelo has grown rapidly, expanding its reach across multiple countries in the region and constantly adapting to the fast-paced fashion industry by using data and technology to enhance customer experiences.

Contact Information

🌐 pomelofashion.com

Last update: November 29, 2024

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