Pomelo - Reviews and experiences

I just had the worst experience shopping online. I tried to buy something three times, got confirmation emails each time, but then they cancelled all my orders. When I called customer service, they told me to make a new order at a higher price cause the sale was over. Can you believe that? This is totally ridiculous and not okay.

I got my stuff on sale and they just cancelled it without even giving me a reason! This online shop is the worst, definitely not shopping here anymore!

The website was a pain to use, I had trouble finding my way around and it was all glitchy. I tried reaching out to customer service a bunch of times but they couldn't fix the issues. Then they went ahead and cancelled my order, telling me to make a new one but at full price, not the discount I originally got. It was so annoying and such a waste of my time.

I was so excited for my first online order, but it ended up being a big letdown. I was really upset when I realized my order was cancelled without anyone letting me know. I had to figure it out on my own when my order never showed up, and I saw that it was cancelled in my account. Now I have to wait and see if I'll get my money back, and it's making me hesitant to shop online again.