Plow & Hearth

Plow & Hearth - Reviews and experiences

Average rating
5.8 /10
Based on 19 reviews
Dec 2023-Apr 2024
Star distribution
50
43x
36x
28x
12x

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Reviews (19)

Christmas bulb garden purchase

Product

I bought a Christmas bulb garden from this company recently and I wasn't happy with how it turned out. It arrived near the end of November, which was okay at first because it was sent quickly. But now, weeks later, only two sad little flowers have grown. I thought I'd get a more lively and thriving garden for the price I paid. I've shopped here before, but this time has made me unsure about buying again. I can't leave a bad review on their site to let others know. I suggest thinking twice before getting this product from them because it didn't live up to what I hoped for.

Birdhouse with Post Assembly

Product

I bought the Birdhouse with Post Assembly recently and I must say, I was really let down by it. Putting it together was a real pain because the post turned out to be a lot shorter than the advertisement, at only 5 feet. The kit had a bunch of pieces that needed to be assembled, and the quality was just not up to par. The small screws that were supposed to hold the top spindle to the bottom spindle were weak, and as soon as I set it up, the spindles just fell apart. The whole design of the kit was not well thought out, so I wouldn't recommend it to anyone looking for a sturdy birdhouse.

Christmas gift for husband

Product

I bought a Christmas present for my husband from this store. When he opened it, we saw that one of the lights was broken and the batteries were not the usual kind. I was pretty disappointed because I was expecting better quality products from this store.

Back-ordered item frustration

Product

This is just not right. I ordered something that was out of stock and after waiting for 6 weeks, it finally came but it was missing all the pieces needed to put it together. How is that okay? It feels like they don't take responsibility or make sure things are done right. I definitely won't be ordering from them again.

Battery Powered Candles

Product

I recently bought some battery-operated candles from this store and man, was I disappointed with the quality. After using them for a bit, the batteries leaked acid all over my furniture, damaging it. When I contacted customer service about it, they wouldn't give me a refund or credit since I was past the 90-day return window - which I didn't even know about initially. It's frustrating to get stuck with crappy products and then get no help to fix the mess they caused. I'm actually happy to hear that this store is shutting down because their stuff is lousy and ends up causing problems.

Outdoor furniture set

Product

I recently bought some patio furniture from that store and I gotta say, I was pretty bummed with the quality. I've been a loyal customer for a long time and I've noticed a big drop in the quality of their stuff. It seems like ever since they got bought out by a big company, they've been more focused on making a lot of stuff quickly and cutting costs, which has led to lower quality overall. The furniture set I got was put together poorly and didn't hold up well at all, even after just a few uses. It's really sad to see a company that used to have a good reputation lose it because of corporate greed and not caring about making high-quality products.

Fountain purchase

Product

Unfortunately, I was really let down by the fountain I bought recently. When it arrived, I realized it was a lot more expensive than other similar ones I saw elsewhere. On top of that, there was a problem with the remote that came with it. I tried to fix it, but they told me I couldn't buy a new one separately, and they didn't give me any help on how to use the fountain without it. I felt really frustrated and disappointed with the whole situation.

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About Plow & Hearth

Plow & Hearth is a United States-based retail company specializing in home and lifestyle products with a focus on enhancing indoor and outdoor living spaces. The company was established in 1980 in Madison, Virginia, by Peter and Peggy Rice and Michael Burns. Plow & Hearth offers a wide range of products, including garden accents, outdoor furniture, home furnishings, and hearth accessories. It has grown from a small country store to a multi-channel retailer, incorporating catalog, online, and brick-and-mortar store sales. Throughout its history, Plow & Hearth has maintained a commitment to quality, comfort, and rustic style, catering to customers who appreciate a cozy, country-inspired aesthetic.

Contact Information

🌐 plowhearth.com

Categories Plow & Hearth

Last update: November 29, 2024

Website (Partner link)

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