
Petco - Reviews and experiences
Nov 2023-May 2024
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Reviews (22)
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Grooming for our two Bichon Frises
Grooming for our two Bichon Frises
ServicePetco is awesome! We take our pets there for grooming and they always come out looking adorable and fluffy. We used to go somewhere else but switched because they wouldn't let us see where the animals were kept. Petco shows us everything and we're really happy with the service!
Pet supplies
Pet supplies
ServiceWhen I went to the store, I found the staff really knew their stuff and were super helpful in helping me pick out the best products for my pets. They were able to answer all my questions and give me some great advice on how to take care of my furry friends. The store was tidy and well-organized, which made it easy for me to find everything I needed. They had a wide variety of products to choose from, so I was impressed by the selection. My overall experience at the store was fantastic, and I would totally suggest it to other pet parents.
Cat food and litter
Cat food and litter
ServiceI went to the pet store the other day to get some cat food and litter for my fluffy buddy. But let me tell you, I was really let down by how unprofessional and unhelpful the staff was. Whenever I asked them about the products, they just brushed me off and didn't seem interested in helping me out. It felt like they were more concerned about themselves than actually helping me find what I needed for my pet. I was really disappointed with the whole experience and you can bet I won't be going back there again.
Grooming services
Grooming services
ServiceI had a really bad experience at the grooming place the other day. The people working there were super rude and unprofessional. Plus, I paid extra for some special stuff for my dog, but they still didn't do a good job. I wouldn't suggest going to this place for grooming your pet.
Big shoutout to the pet store
Big shoutout to the pet store
ServiceI had to cancel my automatic deliveries because my dog passed away. So I called the pet store and they were really understanding about it. They not only stopped my future orders, they also gave me a credit for something that was already on its way. A few days later, I got flowers from the pet store in memory of my dog. It was such a thoughtful gesture. Thank you so much, pet store!
Pet supplies
Pet supplies
ServiceI can't believe how terrible the customer service was at that store. I went in to get some stuff for my pets, and the staff were so rude and unhelpful. When I asked for help, they looked like they couldn't be bothered to assist me. It's like they don't even care about keeping customers happy! The prices were way too high too - I was shocked at how much they were charging for basic pet stuff. And on top of that, the delivery was super slow and unorganized. I ended up waiting much longer than I expected for my order to show up. All in all, it was a huge letdown.
pet care plan
pet care plan
ServiceI signed up for this pet care plan at the store and man, what a letdown. The person who signed me up said I could cancel anytime, but that was a lie. When I tried to cancel, they made it super difficult for me. The rewards system was confusing too, with rewards not carrying over and sometimes not even working on products. On top of that, the prices were high, so it just wasn't worth it to buy my pet stuff there. It honestly felt like a scam and I was just bummed out and annoyed by the whole experience.
Bought stuff at the pet store
Bought stuff at the pet store
ServiceI went to the pet store to grab a few things for my furry friend. The cashier I spoke with was really friendly and helped me find everything I needed. She even shared some great tips on how to take care of my pet. I hope the manager appreciates how great she is and gives her a pat on the back or something. Thanks, pet store, for having awesome staff like her!
Blue tang fish purchase
Blue tang fish purchase
ServiceI recently bought a Blue tang fish from the store and I gotta say, the customer service from the staff member, Bella, was top-notch! She really went the extra mile to catch the fish from the big tank, showing off her skills and commitment to her job. And even with all that hard work, Bella still managed to stay friendly and assist other customers in the store. Her amazing customer service really made my shopping experience great and something to remember. Petco is lucky to have someone like Bella on their team.
New fish tank
New fish tank
ServiceHey, so I decided to check out this pet store to buy a new fish tank and honestly, it was kinda gross. Petsmart is way cleaner and the service is actually good there. This store had boxes all over the place, spills on the floor, and garbage cans that were overflowing. I wasn't impressed, you know.
About Petco
Petco is a leading American retailer that specializes in pet products and services. The company offers a wide range of products for a variety of pets, including food, toys, and health products, as well as services such as grooming, training, and veterinary care. Founded in 1965, Petco has grown to operate more than 1,500 locations across the United States, Mexico, and Puerto Rico. Its commitment to improving the lives of pets and pet owners has solidified its position as a key player in the pet retail industry.
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Last update: November 29, 2024
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