
Petco - Reviews and experiences
Nov 2023-May 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (22)
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Pet supplies
Pet supplies
App & PortalI'm just so fed up with trying to order online from this store. The website keeps messing up and won't take my address, so I can't even place an order. I've tried reaching out to customer service several times, but all I get are empty promises that never get fixed. I even tried getting a same-day delivery, but it still didn't show up. The customer service I dealt with was just awful - they didn't give me any real help at all. So, I'm done with them and I'll find somewhere else to get my pet stuff.
Unable to browse website without making an account
Unable to browse website without making an account
App & PortalI used to be able to just browse the website to see if they had the items I wanted in stock, but now I'm being forced to create an account just to check. There's no option to skip that step or to say no to their terms. It's sign up or have no access, which I find pretty unacceptable.
About Petco
Petco is a leading American retailer that specializes in pet products and services. The company offers a wide range of products for a variety of pets, including food, toys, and health products, as well as services such as grooming, training, and veterinary care. Founded in 1965, Petco has grown to operate more than 1,500 locations across the United States, Mexico, and Puerto Rico. Its commitment to improving the lives of pets and pet owners has solidified its position as a key player in the pet retail industry.
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Categories Petco
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Last update: November 29, 2024
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