Petco - Reviews and experiences

I ordered some dog food online from a well-known retailer, but when I got my package from Petco, it was the wrong brand. I was pretty upset about the mix-up - it really caused me a lot of trouble. I tried contacting the Petco store nearby for help, but they couldn't fix it because the order was done by someone else. The staff recommended reaching out to the corporate office, but they weren't too optimistic about getting it fixed. It's really annoying to get the wrong order and not have an easy fix for it.

I ordered cat food online, eh, expecting it to arrive the same day as promised. Unfortunately, it never showed up, so I had to go to the store to buy it instead, you know. When I tried to cancel my order, the customer service folks weren't much help and just told me to get in touch with DoorDash, eh. I tried contacting DoorDash a bunch of times, but didn't hear back, so ended up with two extra bags of cat food, for no good reason, eh. All in all, it was a pretty disappointing experience, you know.