Petco

Petco - Reviews and experiences

Average rating
6.6 /10
Based on 22 reviews
Nov 2023-May 2024
Star distribution
50
46x
310x
25x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Four large dog flea treatments

Checkout

I was trying to order flea stuff for my four big rescue dogs from this pet store, ya know? They were like, "Hey, sign up for our credit card and save 20%!" Sounds good, right? But then they couldn't process my order! They've been messing around for five days, promising to call me back but never do. Like seriously, if you're gonna offer a discount, make sure it actually works, come on! Seems like they care more about money than the pups. I'm never going back there, they can go eat trash!

Food and toys for my hamster

Checkout

I went on the website to find some cool stuff for my hamster and it was a disaster. I added 9 items to my cart, including the trendiest hamster food and the best toys, but when I tried to check out as a guest, everything vanished! It was so irritating. Then I had to create an account and try again, only to find that my cart showed 10 items, but when I clicked on it, it was empty. So frustrating! They really need to hire someone to fix their website, like right now.

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About Petco

Petco is a leading American retailer that specializes in pet products and services. The company offers a wide range of products for a variety of pets, including food, toys, and health products, as well as services such as grooming, training, and veterinary care. Founded in 1965, Petco has grown to operate more than 1,500 locations across the United States, Mexico, and Puerto Rico. Its commitment to improving the lives of pets and pet owners has solidified its position as a key player in the pet retail industry.

Contact Information

🌐 petco.com

Last update: November 29, 2024

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