PatPat - Reviews and experiences

Quick fix, glad — tracking could be clearer

I was unloading groceries and the PatPat parcel was already on the counter — surprise early delivery. The tracking actually matched, which made me stop worrying. Stuff fits how the pics showed, perfect for my everyday errands and quick office days. Reached out once and customer service sorted a tiny issue fast. Really glad I ordered.

I just bought something for the first time from this online store and I gotta say, I'm pretty happy with how it all went down. The stuff I got was pretty much the same as what you'd find at big-name stores, and it got to me real fast, especially considering it had to come all the way from China. One of the things I got, a sweater for my kid, turned out to be a bit smaller than I thought it'd be, but everything else was top-notch quality and exactly like the descriptions. Lesson learned- gotta go a size up for the little one next time. The customer service was amazing, they kept me updated on where my package was. Had a little hiccup when the delivery company slacked off, but the customer service peeps called me right away and fixed it up quick. I'm definitely gonna shop on this site again in the future.

I recently bought some Christmas Barbie clothes for my 6-year-old daughter from an online store. Unfortunately, the package went missing during delivery and the tracking info hadn't been updated for over 20 days. With Christmas around the corner, I was getting really worried about not getting the clothes in time. I contacted the customer service team several times, sharing my concerns and how desperate I was feeling. The folks at the company really went above and beyond to track down the lost package using different carriers and made sure I got it just in time for Christmas morning. Their dedication to making sure customers are happy is top-notch. I've never had such amazing service from any other company before. I'm so thankful for all their hard work and can't thank them enough for making my daughter's Christmas wish a reality.