
PatPat - Reviews and experiences
Jul 2021-Nov 2025
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Reviews (48)
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Right-when-I-thought
Right-when-I-thought
Returns & RefundsThere I was, mid-coffee, with it in my hands — used daily for work and mornings — and discovered a fault. They got back to me quick, sorted the return and refunded that item. Pretty grateful, really.
Quiet unit, quick fix
Quiet unit, quick fix
Returns & RefundsI thought it was done for when the unit went silent after a few months. I sent a short video and they replied fast. They confirmed the fault and shipped a replacement without fuss. Had bad warranty runs with other firms, so this was a pleasant surprise. That's when I felt satisfied.
Refund request
Refund request
Returns & RefundsI had a bit of trouble with my order and ended up asking for a refund. The folks working there were super nice and got back to me right away, sorting everything out without making me send the stuff back. I really liked how quick and easy they made everything. I definitely suggest checking out this website for their amazing customer service.
Cancelled return request
Cancelled return request
Returns & RefundsI had to cancel a return request for something I bought from this online store. Their customer service team was so good, they fixed my problem right away. I was really impressed by how professional and dedicated they were to making sure I was happy. I've liked their clothes for a long time, and now I have one more reason to keep shopping there - their amazing customer service.
My awesome clothes
My awesome clothes
Returns & RefundsI bought some really nice clothes from here that ended up being way too big. I was bummed out, but when I let them know, they fixed it right away and even gave me some extra stuff! They're awesome!
Late delivery, efficient return and refund
Late delivery, efficient return and refund
Returns & RefundsI bought something from this company not too long ago, but the stuff came late, which was a bummer. So, I reached out to customer service to let them know about the late delivery. Honestly, I was pretty happy with how quickly and well they handled it. Honeylette, the customer service rep, was a gem and helped me sort out the return and refund super smoothly. I'm grateful for how they sorted out my problem so quickly and efficiently.
Baby items sizing issue
Baby items sizing issue
Returns & RefundsOrdered some baby items that unfortunately didn't fit, but the customer service was great! They replied to my emails quickly and refunded me for the items that didn't work out.
About PatPat
Yes, PatPat is an e-commerce company that specializes in selling affordable, high-quality clothing and accessories for babies, toddlers, kids, and matching outfits for families. Established in 2014 by Ken Gao and Albert Wang in Mountain View, California, PatPat aims to provide a convenient way for parents to access stylish and comfortable apparel for their children without spending a lot. The company leverages direct-to-consumer sales through their website and mobile app, which help them maintain low prices by eliminating middlemen. PatPat is known for its diverse product offerings, including daily deals and seasonal collections, catering to a global market.
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Last update: November 11, 2025
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