Pat McGrath Labs - Reviews and experiences
Nov 2023-May 2024
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Reviews (17)
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Delayed order with refund
Delayed order with refund
Communication
I had a not-so-great experience with an order I made that took way too long to ship out. I waited patiently for 13 days, but when I asked the company about it, they didn't even bother to reply. It was super frustrating and seemed pretty unprofessional not to keep me in the loop.
Then out of the blue, I got a refund notice with no explanation for why my order wasn't going through. The customer service I got was definitely not up to par, and it left me feeling pretty disappointed with the whole shopping experience. I'd definitely suggest thinking twice before ordering from them because their service is lacking and they don't really keep in touch.
About Pat McGrath Labs
Pat McGrath Labs is a luxury makeup and beauty brand founded by British makeup artist Pat McGrath in 2015. Renowned for its innovative and high-quality products, the brand has gained a significant following within the cosmetics industry. Pat McGrath, often referred to as the "Mother of Makeup," has been influential in the fashion and beauty sectors for over two decades, working with top fashion designers and magazines. The brand is celebrated for its vibrant colours, luxurious packaging, and groundbreaking formulations, offering a wide range of products from eyeshadow palettes to lipsticks. Pat McGrath Labs emphasizes creativity and self-expression, embodying the founder's passion for makeup artistry.
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Last update: November 29, 2024
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