Nasty Gal - Reviews and experiences

So, yeah, I ordered these boots online for this pre-festival thing and they showed up in the wrong size. And then, OMG, the returns process on the website was like a maze, I couldn't figure it out. But then, I messaged them on Instagram and these awesome people helped me out really quickly. Shoutout to Liselle and Mary for saving the day!

I had a little trouble with getting my refund back and had to contact customer service. The people I talked to were really nice and patient, especially Andrew, who helped me get my refund quickly. I was grateful for their support and how professional they were the whole time.

I had to return something I bought and I kinda messed up. But Courtney helped me out, she was really fast, on point, and got everything sorted for me. Plus, she was super nice and chill the whole time. I really thank her for being awesome and making sure I had a good experience.

Like, I saw that thing I bought was broken, so I sent them a picture and they were all "No problem, we'll give you your money back." It only took 2 emails, super easy.

Overall, my shopping experience was kinda meh. The stuff came fast, but the sizes were all wonky, so I had to deal with sending them back. The return process on the website was brutal, so I ended up just shooting an email to customer service. Thankfully, the person who helped me out, Manicole, was super nice and knew their stuff when it came to sorting out my return.

I had a problem because I couldn't find my order when I wanted to return it. But I gotta say, I was pretty happy with the help I got from Andrew. He sent me a QR code by text to use for the return, which was so handy. It was great being able to sort everything out by texting customer service.

I had to return a couple things to the store not long ago, and ran into a bit of trouble with the returns system not picking up my order. But let me tell you, the customer service from Teresa G. was top notch. She got back to me in no time and sorted out my return super quickly, no problems at all. I was really impressed with how quickly she worked and how willing she was to help me out. All in all, thanks to Teresa, the whole process of returning my stuff went way more smoothly than I expected.

I recently bought some stuff at *store* that I totally regret. The clothes seemed so nice on the website, but when they came, they were such poor quality and didn't fit well at all. I right away tried to send them back, like they said to, but it's been such a hassle trying to get my money back. They're saying they can't find the shipping label they gave me and now I'm out $200. Learn from me and don't shop there unless you want to waste your money.