Nasty Gal

Nasty Gal - Reviews and experiences

Average rating
8.4 /10
Based on 25 reviews
Nov 2023-May 2024
Star distribution
52x
418x
35x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (25)

Super cute clothes

Product

OMG, so I ordered some really adorable clothes and they looked even cuter when I got them in person! The website was so easy to use and I found all the stuff I wanted. Checking out was a breeze and my order came super fast. The clothes were top-notch quality and I felt like a total boss babe rocking them. I'm definitely gonna come back for more!

Dress purchase

Product

I bought a dress from an online store not long ago, but it was faulty and not really my style. I got in touch with customer service about it and they were super fast to reply and gave me a full refund. They even recommended I donate the dress to charity, which I thought was a nice gesture. I have to say, their customer service really impressed me.

Ripped item received

Product

I got my order from this store and sadly, the item was torn. It was already out of stock when I got in touch with customer service, but they were nice enough to refund me completely and said I could still keep the damaged item. I'm grateful for the offer, but I can't exactly wear something with a big hole in it. Michael from customer service was super helpful and sorted everything out fast.

Flawed item, prompt customer service, full refund

Product

I bought something from this company not too long ago, but it had a big problem when it arrived - one of the sleeves was sewn on the wrong way! That was a bit of a letdown, but I decided to get in touch with their customer service team to see if they could help. I was pleasantly surprised that they responded quickly and were really helpful in fixing the problem. They even offered to give me all my money back for the defective item, which was awesome. Even though I was disappointed at first, I have to say I was pretty impressed with how well they took care of everything. I'd definitely think about shopping with them again in the future.

Red lace bodysuit

Product

I ordered a red lace bodysuit, but when it arrived, it was black instead. I reached out to customer service and after a brief wait, Andrew helped me sort things out right away. He sent out a replacement in no time.

Faulty item

Product

So I picked up this thing and, like, it turned out to be messed up when it got to me. I got in touch with customer service, and I even snapped a photo of the problem. Princess was super quick to get back to me and said sorry for the trouble. She didn't waste any time and just went ahead and gave me a refund. I'm grateful for how fast they sorted it out.

Black Friday Sweater

Product

I gotta say, I was pleasantly surprised by the customer service I got from this company. I bought a Black Friday sweater from them, and when it arrived, it had a little tear in the fabric. I reached out to customer service, and they got back to me pretty fast. They couldn't give me another sweater since it was out of stock, so instead, they just gave me a refund. I was happy with how easy and quick it all got sorted out, and how they handled the situation. It's good to see a company that cares about their customers and making sure they're satisfied.

Champagne Diamante Feather Pajama Set

Product

I just bought the Champagne Diamante Feather Pajama Set for me and some of my bridesmaids. But when they arrived, we saw that some stones were missing from the back of the pajamas. I contacted Customer Service right away and talked to John S. He was really helpful and fixed the problem quickly. I sent him pictures of the faulty items, and he arranged to send us replacements right away. I'm happy with the great customer service from John and the team.

I ordered a cute vest but it came with a defect

Product

Oh, eh! I got this real cute vest from them, ya know? But when it arrived, there was this defect on it, eh. I was so bummed out, but then I chatted with this super nice customer care assistant named Mei, eh. She totally helped me out, eh. She was like, so sweet and went above and beyond to make sure I was happy, eh. Plus, the whole process was so quick and easy, eh. Overall, I've had mostly good experiences with my orders from here, just this one little hiccup, ya know?

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Nasty Gal

Nasty Gal is a women's fashion retailer known for offering a wide range of clothing, shoes, and accessories targeted at young women. The company was founded in 2006 by Sophia Amoruso, beginning as an eBay store selling vintage clothing. It quickly evolved into a standalone e-commerce platform, distinguishing itself with a unique mix of new and vintage-inspired fashion pieces. Despite experiencing significant growth and popularity, Nasty Gal filed for bankruptcy in 2016. It was subsequently acquired by the Boohoo Group in 2017. Since its acquisition, Nasty Gal has continued to operate as an online retailer, maintaining its focus on fashion-forward, trendy clothing and accessories for women.

Contact Information

🌐 www.nastygal.com

Categories Nasty Gal

Last update: November 29, 2024

Website
Menu