NASCARSHOP

NASCARSHOP reviews

16 reviews Verified company
We have verified that the company name, website and contact details match. This helps visitors assess whether the profile is trustworthy. The verification says nothing about the quality of the products or services.
Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
44%
Would buy here again
Ordering
6.8
Service
6.2
Pricing
6.8
Delivery
6.2

Featured Reviews

Spotlight: What are our customers saying?

Positive

NASCAR merchandise

9.0

"I just bought something off the NASCARSHOP site and got the wrong thing. Luckily, Tyler, the customer service guy, was a huge help in fixing the mi..."

Critical

Recent Nascar purchase

4.5

"I just bought something from Nascar and man, it was a frustrating experience. The website was a pain to use, took me forever to find what I wanted...."

Most Voted

Die-cast 1:24 car purchase

6.0

"24 carats necklace and I was so excited to receive it. But can you believe it took more than 9 months for the product to finally arrive? It ended u..."

Reviews (16)

Filter Reviews

Would buy here again:
Period:
Sort:

Diecast cars purchase

D

3 reviews

6.0
Overall Rating
Would buy here again
No

I just bought a dozen diecast cars from this store recently, but honestly, I'm not too happy about it. I was really looking forward to adding all 12 cars to my collection when I made the order. But then I found out that they cancelled half of them because they were out of stock, even though they were in stock when I ordered. It's been over two months since then and I still haven't gotten my refund for the cancelled cars. To make matters worse, one of the cars I did get was all messed up in the packaging. I reached out to customer service about returning the other two cars that were supposed to go with the cancelled ones, but haven't heard back from them. Overall, my experience with this shop has been a pain and not very professional.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Gift return

W

24 reviews

7.0
Overall Rating
Would buy here again
Yes

I had this thing happen where my aunt got me a gift from this store. When I tried to take it back 'cause I already had it, they only gave her $9.99 back instead of what she paid. I was pretty bummed 'cause I thought I'd get the full refund. Hopefully they can fix up their return policy so everyone gets treated right.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
8.0

Do you already have an account?

Recent Nascar purchase

K

18 reviews

4.5
Overall Rating
Would buy here again
No

I just bought something from Nascar and man, it was a frustrating experience. The website was a pain to use, took me forever to find what I wanted. The product info was terrible and left me confused. When I finally picked something, checkout was a nightmare. Had to put in all my info and confirm forever. Definitely not a fun shopping trip.

Detailed Ratings

Order
4.0
Service
4.0
Price
6.0
Delivery
4.0

Do you already have an account?

Die cast order

A

2 reviews

5.0
Overall Rating
Would buy here again
No

I ordered some die-cast items from an online store not too long ago, eh, hoping to grow my collection. But, I was pretty let down when I found out that the shop ended up canceling all the orders without even giving a reason. It's frustrating to see a company taking orders and money when they don't actually have the products ready to go. It kind of makes me doubt the trustworthiness of not just the shop but also the whole organization, you know?

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
2.0

Do you already have an account?

NASCAR memorabilia

D

4 reviews

5.5
Overall Rating
Would buy here again
No

I bought some NASCAR stuff from this site and man, the customer service was just terrible. It's been over a month since I placed my order and I've been trying to find out what's going on with it. But I haven't heard a peep from their customer service team. I'm so annoyed with this lack of communication and crappy service that I don't think I'll be shopping here again anytime soon.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
4.0

Do you already have an account?

NASCAR merchandise

H

21 reviews

9.0
Overall Rating
Would buy here again
Yes

I just bought something off the NASCARSHOP site and got the wrong thing. Luckily, Tyler, the customer service guy, was a huge help in fixing the mix-up. He wasted no time sending me a label to return the wrong item and made sure the right one was on its way to me asap. Plus, he heard me out about how hard it was to use the discount code when I ordered. He promised to give me back the discount amount. Tyler really went above and beyond to make sure I was sorted out.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Order delay, divided shipment

W

24 reviews

6.0
Overall Rating
Would buy here again
No

I placed my order back on June 22nd and it's already July 12th with still no sign of it. Even though the order info says it was shipped on July 2nd, it looks like nothing has actually been sent out at all. To top it off, my order was divided into two parts and the second part hasn't been shipped either. When I called customer service, they told me that nothing has been sent out at all, even though there's nothing coming from China. This entire experience has been really frustrating and I definitely won't be ordering from here again.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Nascar merchandise

S

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I'm really happy with my shopping experience at this online store. The website is easy to navigate, which helped me find and buy all the Nascar gear I wanted. They have a great selection of products, and I found everything I needed in one go. The checkout process went smoothly, and I got updates on my order at every stage. The customer service team was super helpful and quick to respond to my questions. All in all, I'm really pleased with my purchase and will definitely be coming back to shop here again.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

A gift for Christmas

V

12 reviews

5.0
Overall Rating
Would buy here again
No

That return policy is just so ridiculous, eh! I bought a Christmas gift for my family member, only to realize they already had it. So when I went to return it, I couldn't believe there was a $9.99 fee just to get MY money back on the card I paid with. And get this - it didn't cost anything to get an e-gift card instead. What a rip-off, and the customer service was not great at all. Needless to say, I won't be coming back to shop here.

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
8.0

Do you already have an account?

DieCast car purchase

C

13 reviews

2.0
Overall Rating
Would buy here again
No

I just bought some DieCast cars from this store, and let me tell you, it was a total nightmare. They kept delaying the delivery date, and now, after nearly a year, I still haven't gotten my order. It's just not right or fair. I recommend steering clear of this store if you're in the market for DieCast cars. Try Ebay or some other websites instead. Spare yourself the headache and letdown.

Detailed Ratings

Order
2.0
Service
2.0
Price
2.0
Delivery
2.0

Do you already have an account?

Late shipment, lack of communication, difficult return process

B

8 reviews

5.0
Overall Rating
Would buy here again
No

This place is a complete disaster, eh. I ordered something back in May and didn't get it until September! No updates, no word on the delay, just nothing at all. And when I tried to cancel my order, it was like talking to a brick wall, I tell ya. Had to go through all kinds of hoops just to start the return process, which took forever and was super annoying. Ended up getting the same thing from somewhere else and got it in a week - now that's what I call efficient, eh! Definitely not shopping here again, that's for sure.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
4.0

Do you already have an account?

Jerseys

A

4 reviews

9.5
Overall Rating
Would buy here again
Yes

Eh, this store is amazing for us NASCAR fans, eh? They have a huge selection of jerseys, and I found exactly what I wanted. The customer service was fantastic, with the staff being so friendly and helpful the whole time. Ordering was easy peasy, and I got my jersey earlier than I thought I would. The prices were fair for the quality I got. I'm super happy with my purchase and will definitely be back for more shopping in the future, eh?

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

NASCAR gear

R

8 reviews

7.5
Overall Rating
Would buy here again
Yes

As a customer of this shop, I am really disappointed with the recent decision to ban a certain sponsorship. It feels like they're just trying to please the "woke left" instead of sticking to the sport's core values. This kind of pandering only pushes away loyal fans like me and leaves a sour taste in my mouth. I was looking for a place where I could cheer on my favorite drivers and teams without political correctness getting in the way. It's really too bad that NASCAR is going down this route, and it's definitely making me reconsider my support for the sport.

Detailed Ratings

Order
8.0
Service
6.0
Price
10.0
Delivery
6.0

Do you already have an account?

NASCAR merchandise purchase

B

1 reviews

9.5
Overall Rating
Would buy here again
Yes

As a big racing fan, I recently bought some stuff from this online store and I gotta say, I'm super impressed. They had a ton of items to choose from, like clothes and accessories, all with the classic symbols of the sport. Ordering was easy peasy, I found exactly what I wanted in no time. The products were top-notch, made with strong materials and cool designs that really capture the NASCAR vibe. The prices were fair, especially considering the quality of the items. And my package arrived quickly and in perfect shape, so now I can proudly rep my favorite drivers. Overall, my experience with this online store was awesome and I'll definitely be back for more in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Die-cast 1:24 car purchase

A

1 reviews

6.0
Overall Rating
Would buy here again
No

24 carats necklace and I was so excited to receive it. But can you believe it took more than 9 months for the product to finally arrive? It ended up being a potential Christmas present for next year instead of when I initially planned to give it. What made it even worse was that there was no disclaimer on the site about the long delivery time. I had no idea until after I placed my order. This lack of transparency and the extended wait time really ruined my shopping experience. I feel so frustrated and disappointed.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
4.0

Do you already have an account?

Diecast preorders

E

1 reviews

6.5
Overall Rating
Would buy here again
Yes

My experience with preordering diecast cars from NASCARSHOP wasn't the best. I felt like I was waiting forever for my order to show up. Trying to cancel the preorder was a whole other story - it took way longer than I thought it would. Even though I followed all the steps on their help page, I still had trouble canceling the order online. When I finally got through to a customer service rep, there was two minutes of silence before they were able to help me out. The lack of communication and slow service left me feeling pretty disappointed with the whole thing.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
6.0

Do you already have an account?

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About NASCARSHOP

NASCARSHOP is the official merchandise retailer of NASCAR car racing competition gear and kits. They offer a wide selection of NASCAR apparel for men, women, and kids, including jackets, jewelry, caps/hats, and more. NASCARSHOP prides itself on providing top brands and industry-leading customer service to fans around the globe. They offer domestic shipping within 3-5 working days and international shipping within 4-10 working days, with a 90-day return policy. Customers can pay with major credit cards or PayPal. For more information or to shop their products, customers can connect with NASCARSHOP on Facebook, Twitter, or Instagram. Share your reviews, feedback, and experiences with NASCARSHOP to help others make informed decisions.

🌟 How did NASCARSHOP shine for you?

Contact Information

🌐 store.nascar.com

Categories NASCARSHOP

Page Statistics

Last update: November 29, 2024

Menu