Nanoleaf - Reviews and experiences

I love these lights a lot! I've had them for about 5 years and only had one tiny issue, but the customer service was really quick and fixed it right away. I have more than 15 of their lights and they all look really cool in my house. The app can be frustrating but now I just use Google Home and it's perfect!

So we found this really cool light thing that we thought would look amazing in our room. But you won't believe it - it wouldn't even connect to our phones! We tried so many times, well maybe not a million but you know what I mean. And no success. It was really frustrating!

First off, let me just say I am so let down by the smart lighting system I got. They call them "smart," but honestly, they're far from it. Out of the five sets I picked up, three starters crapped out in the first year, and then another one kicked the bucket after two years. To top it off, the "smart" remote that came with it died on me within the first week. It's pretty obvious these lights are not up to par quality-wise, and I wouldn't suggest them to anyone hunting for a reliable long-lasting smart lighting fix. And can we talk about how these lights suck up way too much energy, even when they're just chillin' on standby? All in all, this purchase was a major letdown and a total waste of cash.

As a customer, I've had a bit of a mixed bag with products from this company. Their WiFi-enabled product line, with all the different shapes and lines, has always gone above and beyond my expectations in terms of quality and how well it works. The simplicity and how easily these products connect has really improved my living space. However, the mistake I made was buying a non-WiFi enabled product, and let me tell you, it was a big letdown. The thread/matter support hardly even works, and the company knows about this problem because they've mentioned it in their messages to me. It's frustrating to still see them promoting thread/matter as a reliable feature on their site, especially for their partnered products like the SecretLabs MAGRGB line. I'd suggest that other customers stay away from any products that don't have WiFi capabilities, because my experience with them has been less than stellar.