MedEx Supply - Overall Rating based on 21 reviews

86% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-06
Quick shipping, accurate order

This supplier is really great when it comes to getting my orders to me quickly and accurately. Every time I order something, it comes on time and is always right. And the packag... Read onBy: D. McGlynn

Most relevant negative review

  2024-05-04
EKG paper purchase

My recent purchase of EKG paper from this company was a total letdown. I was expecting it to arrive in 2 days, but it took a whole week to even ship out. This delay made it impo... Read onBy: Beau Goyette

Review with most votes

  2023-11-10
Medical supplies

Eh, gotta admit, I was a bit iffy about buying from this store at first after all the bad reviews. But turns out, my experience with MedEx Supply was actually really good. I mad... Read onBy: Eleanore

Reviews (21)

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    Quick shipping, accurate orders

    This supplier is really great when it comes to getting my orders to me quickly and accurately. Every time I order something, it comes on time and is always right. And the packaging is secure, so I never have to worry about anything being damaged. I've never had to deal with customer service because everything has been perfect, but based on my experience, I'm sure they would take care of any issues right away. Overall, a super reliable supplier that I'll definitely keep using.


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    Medical supplies

    I'm not happy with the medical supplies I bought from your website. The colour of one item was wrong and the other one was too small. When I contacted customer service, they said they had to talk to the manufacturer before fixing the problem. But that doesn't work for me because I bought the stuff from you, not the manufacturer. I think your company should make sure I'm happy with what I bought.


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    EKG paper purchase

    My recent purchase of EKG paper from this company was a total letdown. I was expecting it to arrive in 2 days, but it took a whole week to even ship out. This delay made it impossible for me to do any EKGs in my office, which was really annoying and frustrating. Even after I complained and they said they'd speed up the shipping and deliver it the next day, it still hasn't shown up, and they didn't give me a tracking number.


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    False advertising, wrong product, refund

    So, I bought something from this company, and man, was I ever let down. I saw the product I wanted on their website and it even said so on my invoice. But when the package came, it was totally the wrong item. Like, seriously? I needed that thing right away, so you can imagine how annoyed I was. But to their credit, they wasted no time giving me a full refund, just like I asked. And they didn't even tell me to send back the wrong thing.


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    Tracheostomy tube

    As a healthcare professional, I had to quickly get a tracheostomy tube for a patient. I had trouble finding one from international suppliers, but luckily I found it on MedEx Supply's website. I chose the fastest delivery and even got an extra product through a nice chat with customer service. Despite some bad reviews, I was relieved by the quick communication from the customer service team. They said it would ship in 2 to 3 days and sure enough, got an email 3 days later from the courier service saying it was on the way. It arrived on time and in good condition, just like I hoped. The whole experience, from shopping to delivery, was great. MedEx Supply did a fantastic job, making my worries disappear with their smooth and efficient service.


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    Quick delivery of necessary product

    I was so happy with my online shopping experience at this store. The website was super easy to use, and checking out was a breeze. The item I got was exactly what I was looking for. And can you believe how quickly it came? I had my package in just a few days! I would absolutely recommend this store to anyone.


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    Bacteriostatic saline and water

    I just bought some bacteriostatic saline and water from this shop, and I gotta say, I'm really happy with how everything went down. They had exactly what I was after, and the prices were just unbeatable. I'm big on quality and affordability, so I was thrilled to see the variety of products and how competitively priced everything was. I'll definitely be coming back for more stuff, and I'd recommend this place to anyone looking for medical supplies.


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    Reliable, customer-centric

    This company is just amazing when it comes to customer service. They really go the extra mile to make sure you have a great experience from purchasing to delivery. I've been coming back for years because they always surpass my expectations and never disappoint.


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    Excellent communication and processing

    I made a purchase from MedEx Supply not long ago, and I gotta say, their communication and processing were top-notch. I had a bad experience with another company before this, where I didn't get any shipping updates for 5 days and my questions were ignored for 2 days. But with MedEx Supply, they kept me in the loop the whole time and got my order sorted out real quick through their app. I'm super happy with their service and I'll definitely be coming back for more in the future.


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    stock availability, quick delivery, responsive customer service, tracking number provided

    I just bought some stuff online from this store and I was happy to see that they had everything I needed in stock. Ordering was easy peasy and in no time, my package was delivered to my door. What really got me was how fast they replied to my emails and questions. They didn't waste any time giving me all the info I needed and even gave me a tracking number so I could see where my stuff was. All in all, I had a good time dealing with this company and I'll for sure think about buying from them again down the road.


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    Two walking canes

    I ordered two walking canes not long ago and I was really happy with how everything went. The canes came super quick, in just 2 days, and arrived at my door in only 5 days with a great courier service. The people I talked to on the phone about my order were really nice and helpful. I would definitely buy from them again because everything was so easy and fast.


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    Fast delivery, accurate product, good discount

    I gotta say, I was really impressed by my experience with this company. I ordered a product and it showed up super quick, plus it was exactly what I was looking for. The delivery time and product quality were even better than I was expecting based on what they promised. On top of that, I got a sweet discount on surgical supplies thanks to a coupon code, which made the whole purchase even better. I love when a company comes through on what they say and gives customers good value.


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    oximeter, hand sanitizer, KN95 masks, and disinfectant.

    I recently bought a few things from MedEx Supply and I'm happy to report that I have no complaints. I live up here in Canada, so I was a bit concerned that the distance might cause some problems with my orders, but everything actually arrived just fine. I got myself an oximeter, some hand sanitizer, KN95 masks, and disinfectant. Ordering was a breeze - just sign up, pick what you need, pay up, and then sit back and wait for your stuff to show up. The delivery time was pretty reasonable, and I didn't have to worry about when my packages would get here. All in all, I'm feeling pretty good about my shopping experience with MedEx Supply.


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    Quick international delivery during Christmas

    I gotta say, I was real happy with how fast my order came in from overseas, especially with all the Christmas hustle and bustle. Donna from customer service was so on top of things, keeping me in the loop with regular updates on my order. Huge shoutout to MedEx Supply for their amazing service!


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    Kangaroo feeding bags purchase

    I got the Kangaroo feeding bags I ordered and they were in stock. The price was great and the shipping to Canada was quick. They even gave me a tracking number so I could see exactly where my package was at all times. When it arrived, it was in perfect condition. I'll definitely be coming back to this store and telling others about it.


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    Surgical gloves purchase

    My experience with Medex Supply was really disappointing. I bought a pack of surgical gloves, but the ones I got were defective. When I reached out to customer service, they took forever to respond, didn't help much, and didn't solve the problem. I tried a few times to fix things, but I'm still frustrated and not happy with the service I got from Medex Supply. I'd suggest being careful if you're thinking about buying from them, 'cause my experience was just a big headache.


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    Quick medical supplies

    Ordering was so easy, I got all my medical stuff super quick! The service was amazing, I'll definitely be coming back. The website was a breeze to use, finding and ordering was a piece of cake. They're super efficient and reliable, I can't say enough good things about them.


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    Medical supplies and equipment

    I just bought some medical supplies and equipment from this company, and I gotta say I'm really impressed with all the stuff they have. The website is super easy to use, and I had no problem finding exactly what I was looking for. The prices were good, and the stuff was even better quality than I expected.


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    Toxic hand sanitizer

    I bought some hand sanitizer from your company, and when I opened it up, I noticed it had a really bad smell. Then, when I touched it with my finger, my mouth and tongue started burning right away. I didn't eat any of it, but the reaction was really strong. I'm worried that the sanitizer might be toxic, so I told the FDA about it. The smell from the sanitizer has hung around for hours, even after I put it away in the garage.


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    Products shipped to MO and OH

    I ordered some things from this store, and they ended up sending them to two different spots- Missouri and Ohio. They packaged everything up really well so nothing got damaged, and all of my stuff was there on time. Plus, it arrived super fast- no long wait for my delivery! I'll definitely be shopping there again, amazing service.