Maurices Reviews
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Recent Disappointments
I've been a loyal customer but now I feel completely disappointed. I've had two recent problems. First, I bought a shirt that was damaged. When I returned it to the store, they ordered me a new one but ended up charging me twice for it. It took two phone calls to get it sorted out and I'm still waiting to see if I'll get a refund. I'm also worried about how they got my credit card details. Secondly, I purchased black jeans that got streaky after washing. When I went back to return them, I was told that nothing could be done about it. This is not how you keep customers coming back.
Stylish clothing items
As a frequent customer, I just have to say how let down I felt with the service I got last time. I’ve been shopping at this store for years, buying all kinds of trendy clothes, you know? But this time, the customer service was honestly so disappointing. The staff didn’t seem to care at all and weren’t much help, which made me feel like they didn’t really appreciate my business. It’s got me thinking if I even want to keep shopping here at all.
