Man Crates

Man Crates - Reviews and experiences

Average rating
6.8 /10
Based on 24 reviews
Nov 2023-May 2024
Star distribution
52x
48x
35x
26x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (24)

Whiskey Appreciation Crate

Returns & Refunds

I bought the Whiskey Appreciation Crate a couple months back and I was really loving it. But then, I accidentally broke the fancy decanter it came with. I emailed customer service about it but didn't hear back right away. Then, a few days later, they sent me a brand new decanter for free! I was so impressed by their customer service and how they made it right. I'll definitely be coming back for more and I'd recommend their stuff to anyone. They not only replaced my broken item without any hassle, but I've really enjoyed everything else I've gotten from them too.

Whiskey lover's box

Returns & Refunds

I ordered the Whiskey Lover's Box with the custom etched decanter and glasses, super excited! But when it arrived, it was someone else's order! Can you believe it? I emailed customer service and they were nice, said they'd send me a new crate. Second time around, the crate was missing! What a disaster! All I got was a random bag of jerky and glasses wrapped in paper. Seriously? If they mess up, they should send the WHOLE order again, eh? That's like basic customer service. This was a major letdown, eh.

Beer customized crate

Returns & Refunds

I just bought a personalized beer crate for my partner for Valentine's Day. It got here real quick and was packed real nice. When we opened it up, we found out one of the glasses (for stout) was broken. I sent an email to Customer Service to let them know. They got back to me the next day and actually sent a whole new set of glasses, which was a pleasant surprise. The customer service was top-notch, and I was really impressed with how they handled everything so fast. I had a really good experience with this company and I'll definitely be coming back for more.

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About Man Crates

Man Crates is a company specializing in unique gift baskets aimed primarily at men, with offerings that include themed crates filled with items ranging from gourmet foods, beverages, to outdoor gear and personal grooming products. The company, founded in 2011, positions itself as providing gifts that men genuinely want to receive, eschewing traditional wrapping in favor of wooden crates that the recipient gets to pry open with a supplied crowbar. This novel approach to gift-giving aims to create a memorable unboxing experience. Over the years, Man Crates has expanded its product line to cater to a wide range of interests and occasions.

Contact Information

400 S. El Camino Real, 14th Floor

94402 San Mateo

United States

📧 guys@mancrates.com

☎ 1-866-902-7260

🌐 mancrates.com

Last update: November 29, 2024

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