Made In Cookware - Reviews and experiences

I bought an eight-inch non-stick frying pan from this company not too long ago. However, I was pretty let down with how things went. The surface for frying was way smaller than I thought, only six inches. When I tried to return it, the whole process was a headache and took up a lot of time. It wasn't as easy and quick as other places I've returned stuff to online. On top of all that, they also charged me $11 for the return, which I thought was way too much. All in all, my experience with this company was disappointing and I wouldn't recommend them to anyone.

I bought a set of pots and pans that came with a roasting pan, but when it arrived, it was all rusty. So, I reached out to customer service, and they said I would get a refund once I sent back the pan. But even after I sent it back, I never got my money back. Instead, they kept coming up with excuses - like saying I took too long to return it, or that my email address had changed, or that my current email wasn't safe. And on top of all that, they offered me a gift card instead of the cash refund they first promised. The customer service folks weren't just dishonest, but they were also really rude and dismissive.