Lumens

Lumens - Reviews and experiences

Average rating
5.8 /10
Based on 20 reviews
Oct 2023-Feb 2026
Star distribution
51x
43x
36x
26x
14x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

lights

Product

I ordered some lights from this place, but then I found better quality ones for cheaper at a store in the UK. It took like 3 weeks for the lights to finally arrive, and when they did, one of the strips wouldn't stick. Even after making sure the area was all clean and dry, it just wouldn't work. I tried emailing them multiple times, but they never bothered to get back to me. Seriously, terrible service, folks. I suggest just buying from the UK next time so you can actually get what you're looking for.

various lights

Product

So, I picked up some lights from this store and most of them were good to go. However, there was one light that arrived all busted up and they still haven't sorted it out. The people who assist you are pretty quick to respond, but they only price match on regular items, not the sale stuff. They seem to just specialize in lights, so I can't really comment on anything else they might sell. Overall, I haven't had any big issues besides that one broken light. Shipping is quick and I prefer using their chat feature, it's simpler than making a phone call.

Wireless standing lamp for between two recliners without an outlet

Product

After searching a ton, I finally found the perfect solution for my lighting! This rechargeable lamp I got is super useful and looks great too. The "rust" colour gives a classy vibe to my living room. I'm totally happy with my buy.

Pendant lighting purchase

Product

I bought some pendant lighting for my kitchen from this store a few years ago, and it turned out to be a big mistake. Those pendants were just waiting to cause trouble. They kept failing on me, and to make matters worse, they ate up expensive halogen bulbs like it was nobody's business. I tried to warn others by writing a couple of reviews about the issues and high costs, but my reviews never saw the light of day on the website. It seems like they only want to show off the shiny 4-5 star ratings, while ignoring the real feedback from customers like me who actually had problems with their purchases.

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About Lumens

Lumens, primarily recognized for its e-commerce platform, specializes in lighting, furniture, and home decor items that emphasize modern and contemporary designs. The company stands out for its broad array of products, featuring both well-known, established brands and up-and-coming designers, catering to various tastes and budgets. Lumens was founded with the intention of offering design-oriented customers the opportunity to find high-quality, modern designs in one place. Over the years, it has expanded its offerings to include a wider range of home furnishings and decor, becoming a go-to destination for consumers looking to enhance their living spaces with modern aesthetic elements. The company's commitment to providing exceptional customer service and offering a curated selection of products has enabled it to establish a distinguished presence in the market.

Contact Information

🌐 lumens.com

Last update: February 19, 2026

Website (Partner link)

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