Link Interactive - Reviews and experiences

I recently decided to cancel my home security system, eh. I've been with them for years, but the cancellation process ended up being a real bummer. Even though I said I'd pay for an extra month, they cut off my service right away. They wouldn't even turn it back on or give me any kind of refund for the services I already paid for but didn't get. It was super frustrating and disappointing, and now I feel kinda ripped off as a loyal customer, you know?

On April 6th, 2018, I gave the go-ahead for a one-time payment of $69.98 to get my account up to date. The customer service person told me it wouldn't go through until I got a document by email, so I agreed. But they went ahead and processed the payment anyway before I could even look at the document. When I called to stop the payment and remove my card details, they made it difficult and added more unauthorized charges to my account. Because of what they did, I've been hit with extra fees and I'm feeling really frustrated. Right now, I'm looking into legal options to deal with how they violated my rights.