Link Interactive

Link Interactive - Reviews and experiences

Average rating
5.4 /10
Based on 17 reviews
Oct 2023-Apr 2024
Star distribution
50
41x
35x
210x
11x

Review transparency

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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (17)

Buggy sensor

Product

Ugh, so I have this really annoying alarm sensor that just won't cooperate. Every time I try to arm it from inside my house instead of using the app, it goes off. I'm stuck with it for three years because of this stupid contract. We reached out for help and even had the sensor replaced, but it's still giving me trouble. It's moments like these where you just wish the company could come over and sort it out for you.

Faulty equipment replacement

Product

I've been having a lot of problems with the sensors and control unit of my home security system lately. It seems like every month I'm calling customer service to try and figure out what's wrong. I've replaced a bunch of the equipment and I'm even willing to pay for upgrades, but the system just doesn't seem to be working right. I just want a security system that actually works, but so far I haven't found a solution that satisfies me.

Faulty alarm system

Product

Eh, the alarm system I bought was a real dud, eh. It kept going off for no good reason, causing me all sorts of unnecessary stress, eh. And to top it off, when I got a replacement, it was missing a super important part, so it was basically useless, eh. When I tried reaching out to customer service for help, they were no help at all and never got back to me, eh. Overall, dealing with this company has been nothing but a huge headache and major letdown, eh.

Home security system

Product

As a customer of the home security system, I gotta say I'm really happy with the quality and efficiency of the product. It's super easy to use and gives me a great sense of security for my home and family. The customer service team was so helpful in helping me out with the ordering process and making sure I got the best options for what I needed. The pricing was fair, and the delivery came quickly and in perfect shape. All in all, I'm really happy with my experience and would definitely suggest this company to anyone looking for a trustworthy home security system.

Faulty sensors

Product

I was really looking forward to my home alarm system from this company, but man, am I ever let down. The equipment I got doesn't work properly, and I keep running into problems with the sensors. I've set up two other alarm systems in the past without any issues, so this is really getting on my nerves. I'm feeling super frustrated and wouldn't suggest this company to anyone.

Issue with sensors

Product

I've been having a lot of problems lately with my door and window sensors. They keep going off for no reason, and I think it might be because the batteries are old. Because of this, my alarm hasn't been working for weeks, which kind of defeats the whole point of having a security system. On top of that, my cameras keep going offline too, which is really frustrating. I used a different security company for 3 years before and never had any issues like this.

Problematic experience with panels

Product

I've been having a bunch of problems with the panels lately - like my z-wave devices keep disappearing, GoBridge failing on me, the panel freezing up, and having trouble with the TS-1 panel too. Customer service couldn't really help me out with fixing any of these problems and I was pretty let down by the lack of support and options for getting a better panel.

Home security system

Product

I recently got a home security system, but it's been a bit of a headache. Before buying it, I made sure my current security stuff would work with the new system. But when I got the parts, they didn't match what I was promised. Installing it was way harder than they said it would be. And even after two years, it's still not working right, and I have to pay monthly fees on top of what I already spent. I tried contacting the company for help with installing, but no luck. I'm really not happy with how things have gone.

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About Link Interactive

Link Interactive is a company that specializes in do-it-yourself (DIY) home security systems. Offering a variety of equipment options, including intrusion sensors, smart home devices, and video surveillance cameras, they enable customers to customize their home security solutions according to their specific needs. Their services are characterized by flexibility in terms of contract length and the absence of the need for professional installation, as customers can set up the system themselves. Link Interactive provides a comprehensive, user-friendly platform where customers can monitor and control their home security systems remotely. The company’s history extends over several years within the home security industry, where it has established a reputation for providing reliable, customer-centric solutions and support.

Contact Information

3293 Harrison BLVD

84403 Ogden

United States

📧 reviews@linkinteractive.com

☎ 877-826-5443

🌐 www.linkinteractive.com

Last update: November 29, 2024

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