Link Interactive - Reviews and experiences

I had a pretty rough time setting up my account with this company. It took way longer than I thought it would. When I mentioned this in a review, they kind of just blamed me, saying there was a hold on my account. But when I talked to customer service, they didn't mention anything like that - just said it was a delay in processing. It's not cool that they're not being upfront and taking responsibility, especially since they're a security company. Trust and honesty should be top priorities for them. I'm not sure if I can trust them with my home security in the future.

My experience with the alarm system company was really frustrating, to be honest. I had no idea that the alarm system needed my Internet connection, which was a super important detail that nobody told me about. Plus, they told me it was a month-to-month deal, but it turned out to be a three-year contract. The person who sold me on it didn't tell me everything about the contract and kind of pushed me into signing it. I never even got the equipment installed, but I still got charged for stuff I never got. And even after I returned everything, they still tried to make me pay for services I never got. Overall, I'd suggest avoiding this company because they use shady practices and pressure people into long-term contracts and payments without giving all the info upfront.