Lime Crime - Reviews and experiences

I can't believe how amazing the customer service staff are at this place! Recently, I had an issue with my parcel being returned because of "damage" by Hermes. But when I contacted them through web chat, the girl named Emma quickly sent me a new parcel right away. I was so shocked by how fast and helpful they were, it was absolutely fantastic service. Thank you so much, x x

My recent purchase of the eyeshadow palette was quite the journey! I was all hyped up when I placed the order, but then got all worked up when I messed up the shipping method. Thankfully, the customer service team totally saved the day! They swiftly sorted out my mix-up, cancelled the wrong order, and rushed out the right one in no time. And they did it all with such a nice and efficient attitude. I can't thank them enough for their quick help and commitment to fixing my problem.

My experience with ordering from this company was pretty good overall, eh. I bought something online when they were having a sale and had a few problems with my order. But, the customer service team fixed everything super quick. One of my packages got lost with the courier in the UK, but the company sent me a new one right away. Also, they forgot to include one item in my first package, but they shipped it out the next day after I told them about it. I was impressed with how fast they replied to my emails and the quality of the products I got, you know.